Excellent pickup driver in Snowmass Village named Tristan! Polite, professional, friendly, helpful, terrific in every way. Give him a raise! :) And the delivery in Chandler, AZ also excellent in every way.
- Shirley M.
Flawless Delivery Of Boxed Items
They ship my grandfather clock from MA to NC it took long to me. But over all everything was very good. They kept me informed, sale represent was patient and very nIce.
I would recommend them.
- Paula Mckoy Lawrence
I sent some furniture and boxes across the country in December. They were ahead od schedule on both ends at a very busy time of the year. Customer service was great and items arrived in perfect condition.
- Susan W.
Furniture And Boxes Shipped Easily
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
Kathy Temple is the best!!!! Love her. She answered all my questions, concerns and took away the stress I had regarding shipping a few of my recently deceased parents antiques and belongs. This was a wonderful experience. Thank you all especially Kathy Temple!
- Gail P.
Stress Free Antique Moving
Engaging a shipping company to transport several furniture pieces from Washington state to Vermont and South Carolina turned out to be much more challenging than we anticipated given all the transportation issues caused by Covid and the fact that we were only shipping a total of four pieces.
We found TSI online and decided to make one shipment of two pieces and, if all went well, we would then arrange for a second shipment.
The TSI representative (Kathy Templeton) was responsive, knowledgeable and capable. The furniture pieces were well wrapped at pick-up, delivered in the same shape as when they left our home and within the expected time frame.
Everything went very well - thank you TSI.
- Dick Breen
Excellent communication. Pick up and delivery was very professional.
- Denine Boyle
I could not have been happier all around. The company, TSI, was truly professional. I wouldn’t hesitate to recommend or use the company again. It took about 3 1/2 weeks from initial phone call to delivery in my living room. I was in no rush so this suited me perfectly. A+ 10 Stars.
- Shannon
Very Trustworthy Shipping Company
Always courteous on phone and in person.
Prompt response to questions.
Faster delivery than projected.
No damage and inside delivery.
- Michael Stone