I had two family heirlooms I needed shipped from Massachusetts to Wisconsin. A cedar chest and six foot framed embroidery. I called four shipping companies. TSI was the only one to call me back, and did so within 24-48 hours at each step of the way, and they were overloaded with work at the time. They packed the items very well and they arrived in good condition. The only ding, (4 stars instead of 5), is that they said they'd call before pickup and drop off (coordinator gave a couple day window for each) and they didn't. They just showed up. Not a big issue this year cause we WFH at both ends right now during pandemic. And to be fair, the pickup and drop off folks are third party contactors. Overall, they're a bit pricey, but your items will be taken care of.
- SC “Wisconsin Traveller” L
I've never shipped furniture before, and I was very apprehensive after all the furniture-moving disaster stories I've heard recently. But TSI was easy to work with, very communicative, and did an excellent job. What a relief to have my cousin say, from rural New York State, that our great-grandmother's bed arrived in perfect condition!
- Cindy Robinson Moffett
The entire experience went smoothly, was very efficient and was happy with the price too!
- Brittany B.
Well priced with Superior Service
My experience with TSI has been excellent. I had an interesting shaped shipment and they provided the best quote with no hidden fees. Each person I spoke with was very helpful and provided quality service.
- Zane
Interesting Shaped Shipment was Excellent
I had a short move from
UT to CA, easily able to schedule pick up and drop off times. Staff in both cities were professional and directly brought items into my new home. No damage to property and totally stress free for myself.
- Jacqueline King
Okay I am probably a very serious person to judge this company since I am a LTL OTR trucker with a 100% pick up and delivery record and most company’s have very few drivers who can be in 1% club of trucking, but TSI's in the 1% club and delivers my standard of service and I am very glad I picked them and will always use this service when I cannot move anything on my own truck. Thanks!!!
- Debra K.
Transit Systems is in the 1% Club
Thank you for the individualized service for moving a few special furniture items across the country. They arrived safe and sound and were delivered by competent and pleasant delivery servicemen. They arrived in about half of the time as I expected. I have used your company in the past for a similar move and would use you again if I need it. Thank you.
- Lin
Repeat TSI Shipper
I live in the Los Angeles suburbs, but I had to make arrangements to move my 85 year old sister from North Carolina to an Assisted Living Home here in LA. After doing some online research I contacted TSI and dealt with Steve Sergeant. Steve guided me through the process of the move, provided me with transportation and packing suggestions, and very fair $ estimates. He then assured me that my sister would be getting "White Glove Service" - and it was just that! Her belongings (furniture, delicate collectibles, clothing, lamps, framed pictures, etc) were delivered ahead of schedule in LA and in perfect condition. Furniture items had been professionally packed by the crew in North Carolina, and were delivered by an equally professional crew in LA. The entire experience with TSI exceeded my expectations. Bravo to a great company!
- Jerry B.
White Glove Service Across the Country!
We were very satisfied with every part of the delivery service. From first contact to pick up and delivery we found a professional company that we would recommend to anyone needing a transit company. Thank you for the exceptional service!
- Judy N.
Grandfather Clock Delivered Safely!