Carol Tract was so helpful and very pleasant to deal with. We were shipping a vintage rug with a lot of sentimental value from my Dad's estate.
- Andrea N.
Helpful Cross Country Vintage Rug Shipping
Initial contact was handled in a professional manner - I have since recommended your service.
- Bill H.
Professional and Organized
I had two family heirlooms I needed shipped from Massachusetts to Wisconsin. A cedar chest and six foot framed embroidery. I called four shipping companies. TSI was the only one to call me back, and did so within 24-48 hours at each step of the way, and they were overloaded with work at the time. They packed the items very well and they arrived in good condition. The only ding, (4 stars instead of 5), is that they said they'd call before pickup and drop off (coordinator gave a couple day window for each) and they didn't. They just showed up. Not a big issue this year cause we WFH at both ends right now during pandemic. And to be fair, the pickup and drop off folks are third party contactors. Overall, they're a bit pricey, but your items will be taken care of.
- SC “Wisconsin Traveller” L
The pickup was arranged and executed as planned. TSI wanted to deliver before we were at the receiving location but accommodated our request for a later date. We were impressed with the protective wrappings on the loveseat on arrival.
- Robert C.
The staff were exceptionally friendly and helpful, especially given some of the complications with my shipment. Would recommend.
- Katherine P.
Cross Country with Ease
So easy for the family as we were all living out of state. Made shipping seamless in order for us to keep those special pieces in the family.
- Katherine T.
Cross Country Pick Up and Drop Off Made Simple
Customer service at TSI was excellent. I was very comfortable with the rep and all the information he shared with me about the process. I could not have been more pleased. The men who picked my furniture up were just amazing. I wanted to adopt them. April was an absolute god send. My furniture delivery was available before I got to Maryland, but that was no problem for April. The gentlemen who dropped off my furniture were equally wonderful. I was confused about my bed set up but they were very patient and reassuring. Thank you for a great experience.
- Roseanne D.
Fast and Friendly Shipping to MD
Excellent customer service. Talked to the same person each time I called and was given updates regularly. They suggested methods of packaging which reduced costs on my end. Pick up was not troublesome at all. The driver was very friendly and explained how shipping was carried out. I would/will use TSI again.
- Jorge F.
TSI Gave Regular Updates
I always discounted buying large furniture that I couldn’t transport myself over a long distance. TSI made it so easy and every one that I dealt with was nice. Delivery people said they would deliver within a 2 hour specified period and they did. A great experience.
- Richard
TSI Made Shipping Easy