My sales rep was wonderful, patient, and incredibly responsive during the whole scheduling process. The gentlemen who dropped off the stuff were extremely helpful, kind, friendly, professional, and courteous and went out of their way to help me deal with the shipment. This was an excellent process and I would highly recommend TSI.
- Therese
Excellent Process All the Way
We appreciated the ease of the process. The movers gave us confidence through their pleasant personalities and through showing clear understanding and expertise in what they were doing. It was easy to tell they've done this numerous times.
- Michael F.
Experienced Piano Movers
They ship my grandfather clock from MA to NC it took long to me. But over all everything was very good. They kept me informed, sale represent was patient and very nIce.
I would recommend them.
- Paula Mckoy Lawrence
I had two family heirlooms I needed shipped from Massachusetts to Wisconsin. A cedar chest and six foot framed embroidery. I called four shipping companies. TSI was the only one to call me back, and did so within 24-48 hours at each step of the way, and they were overloaded with work at the time. They packed the items very well and they arrived in good condition. The only ding, (4 stars instead of 5), is that they said they'd call before pickup and drop off (coordinator gave a couple day window for each) and they didn't. They just showed up. Not a big issue this year cause we WFH at both ends right now during pandemic. And to be fair, the pickup and drop off folks are third party contactors. Overall, they're a bit pricey, but your items will be taken care of.
- SC “Wisconsin Traveller” L
It was a pleasure working with your company. You made the move easy. Your rep was very knowledgeable, efficient, and was able to answer all of my questions. The packers were timely and did a great job packing my fragile objects. The delivery was also done on a timely basis. I would definitely use your company again for a coast to coast move.
- Mary
Coast to Coast Partial Move
well organized, clear in expectations. you get what you pay for.
- Thomas Wallach
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
I was shipping some antique family furniture from my Mother's house in Baton Rouge after she passed away over to my house in Colorado Springs. I could not be more happy and pleased that everything arrived in the same condition as they were when picked up. Both the pickup and delivery people were very nice and accommodating; placing the furniture right where I needed it.
- Delisa N.
Excellent Service For Antiques
Communication was excellent. Appreciated the fact that I could actually speak with a representative as well as communicate online. I was apprehensive about sending family heirlooms across the country! Would not hesitate to use your service again.
- Mary
Communication with a Real Rep