The two gentlemen who picked up and delivered my shipment were courteous and professional. They did an excellent job. TSI does exactly what they say they will do. It is important that the shipper understands the time needed to complete the transaction and remains patient. Thank you for a job well done.
- Bob C.
Masters at Shipping
Excellent service from the time I emailed for quote to the drop off. A rep contacted me the same day with a quote and after explaining my situation he recommended the white glove. The delivery crew were very professional, friendly and they were easy to work with in scheduling the drop off. I would not hesitate to recommend them and will use them again when the need arises.
- Terri S.
Awesome Job! Will Recommend
Shipment of 1 item from CA to TX was handled efficiently and went faster than expected. White glove service on both ends. Would use again.
- Miriam Varend
I sent some furniture and boxes across the country in December. They were ahead od schedule on both ends at a very busy time of the year. Customer service was great and items arrived in perfect condition.
- Susan W.
Furniture And Boxes Shipped Easily
Initial contact was handled in a professional manner - I have since recommended your service.
- Bill H.
Professional and Organized
The pick-up was a few weeks outside of the estimated 15 days. That was fine, When I contacted Philip Trendler, it was resolved and shipment was picked up a few days later. Excellent customer service in a segment of the industry that has earned a terrible reputation. Professional treatment from the first contact to this survey. You provided considerable value for dollars spent.
- Bruce W.
Adaptive and Prompt Shipment
This is the best & cheapest shipping company ever. They are very reliable & the customer service is EXCELLENT. I will definitely be doing business with this company again.
- Theresa
TSI Is Very Reliable
Very good communication with my moving consultant on the front end. He arranged for local vendor to pick up goods as my window for being in LA did not coincide with their regular crew. The local vendor held the goods until TSI’s crew picked them up. Goods arrived week of December 14th in good shape. Very nice guys who delivered goods.
- Patrick
Very Nice Delivery Guys
We were shipping 5 pieces of furniture (a couple of which were antiques) and 10 boxes from Houston, Texas to Durango, Colorado. Didn’t want to spend a fortune and didn’t have any strict time restraints. I chose TSI because they specialized in small moves. They gave me a quote online. We did not schedule the move until 6 months later at which time they asked for more precise measurements. The quoted price remained the same. Their guys were extremely careful and wrapped every piece of furniture so well that I thought there was no way they could get damaged. Although they will only guarantee to give you a call the day before delivery, they actually started alerting me about a week before as to delivery date. They unpacked everything as well as they had packed it and even placed and replaced furniture in the new house for me. Nothing was damaged! I would use this company again in a heartbeat.
- Lori Londa