Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
I was very pleased with your service. The furniture was carefully packed and picked up and delivered with extreme courtesy by movers. The customer service was efficient, explained the process and insurance well and available for follow-up calls.
- Janeen K.
Carefully Packed Furniture
I am so pleased with the service I received from TSI. I shipped a unique sofa set to a family member in a different state. The care that was taken ( from the pick up to the delivery) ensured the set got to its destination in the pristine condition it was picked up. Thank you so much TSI!
- Lisa S.
Great job. Good attention to detail, good follow up, pro-active in all respects from inquiry, to booking, to delivery.
- Elaine R.
Great Shipping to Maryland
Excellent service from the time I emailed for quote to the drop off. A rep contacted me the same day with a quote and after explaining my situation he recommended the white glove. The delivery crew were very professional, friendly and they were easy to work with in scheduling the drop off. I would not hesitate to recommend them and will use them again when the need arises.
- Terri S.
Awesome Job! Will Recommend
I always discounted buying large furniture that I couldn’t transport myself over a long distance. TSI made it so easy and every one that I dealt with was nice. Delivery people said they would deliver within a 2 hour specified period and they did. A great experience.
- Richard
TSI Made Shipping Easy
This is the 2nd time I have used TSI to ship family heirlooms across the country. Professional, easy and friendly to work with setting up transporting a treasured family heirloom across the country. Great communication. Wrapped and packaged trunk with care and with many layers of padding. The recipient was pleased with the delivery, unpacking and placement of the trunk.
- Susan C.
TSI Impressed Again
Without hesitation, use Transit Systems. Discuss your needs and your shipment thoroughly with the knowledgeable staff to provide a smooth and accurate delivery.
- Daniel B.
Without Hesitation, Use Transit Systems
The shipment took less time then I expected. The men who arrived where on time and super courteous. My mirror was cracked. No questions asked, they took it, repaired it and brought it back! Couldn't have asked for an easier transition.
- Tamara F.
Hands On Movers That Went The Extra Mile