I had a 100 year old antique china hutch moved from my home in CA. to my son's home in TX. It was an excellent coordination of packing, moving and arrival at the destination I have never seen before. I hope other antique owners pay attention to the quality provided by this company, if they don't, that's their loss. I definetly will call them again.
- R.D.
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
The pick-up men were professional and efficient – no nonsense and finished in less than 15 minutes. I am so pleased with every aspect of the process, and I will most certainly recommend TSI to anyone I encounter who needs shipping. Overall, I say “Bravo” to you. It was refreshing to deal with a service provider who obviously takes the “service” part seriously.
- Helen
Way To Go
The service was excellent. Everyone was courteous and helpful. They went out to their way to make it all happen for us. We were very happy with the entire process.
- Dennis L.
Professional and Courteous Service to Florida
The delivery guys were great. Very polite and neat. The cleaned up all the packing mess before they left.
- Lynne Q.
No packing or unpacking mess
I would like to thank Kathy Temple who was very helpful and patient. Especially considering the time difference between our two countries. She made the whole transaction easy to set up from the other side of the world!
- Maryann M.
Arranged From a Different Country!
I am very impressed with the level of customer service. Everyone was pleasant, professional and courteous. The price was great too! Thank you
- Julie M.
Great Price & Great Service
This is one survey I was really hoping to receive. When I saw the care that was taken to preserve my items during shipment I was over the moon. The people from the drivers to all the absolutely wonderful assistance throughout this entire project was above reproach. I checked around for the best possible price and checked reviews and TSI came in first. Now, having personally gone through the process myself, I know exactly who to seek and recommend in the future without any pause. My heartiest thank you.
- Thomas L.
Stellar Service with Special Care!!!
Carol Tract was very helpful through the initial contact, quote, set-up, and changes to the delivery. The pick up and delivery went off without a hitch. The pick up driver was friendly and courteous. I wasn't at the delivery but I was told it was delivered and safe.
- Joe R.
Amazing Shipping and Smooth Delivery