TSI took customer service to its highest level throughout this entire process. I was informed, and received timely notifications as to status, the service was precisely delivered as promised.... I was thrilled and highly satisfied. I have recommended your service to three other families SO FAR. Good service at a competitive rate is alive and well at TSI - thanks to all beginning with Steve Sergeant and ending with the drivers who brought my family heirlooms down my driveway! Kudos all around.
- Rose E.
Awesome Rates and Service! Have Recommended to Many Others
I needed a (sentimental) rocking chair (35 lbs) moved from Baltimore MD to San Diego CA. The sales representative was responsive and informative throughout the transaction. The movers picked up as scheduled. The movers contacted me within 2 weeks to pick the chair up. Booties and masks were worn when entering my home. I was told that the chair would arrive the first week of December. The chair arrived in San Diego as scheduled. The recipient was notified about 1 week prior with the delivery date. Again professionalism at the top of the scale. The chair arrived properly packaged and with no damage I could not expect more from a moving company. Thank you TSI for the top notch white glove service
- Kirsten Sandhofer
I scheduled pick up for my grandfather clock in California and they arrived on time. After carefully loading my clock into the van, they took it to the shop for crating and from there it was shipped to Massachusetts. They called the day before to schedule the drop off. Again they arrived on time and very carefully brought the clock into my home and unpacked it, then took all the packing material with them when they left. I am very pleased with their professionalism.
- Beverly M.
Clean and Friendly Customer Service for My Grandfather Clock
Professionally handled -everything was carefully wrapped and loaded, workers took notes on condition of furniture, they took their time to be careful, were polite, thorough and efficient. Very happy with your service and company. Notifications via email and phone calls were much appreciated. Would highly recommend your company.
- Joeseph
Very Happy With Transit Systems
Engaging a shipping company to transport several furniture pieces from Washington state to Vermont and South Carolina turned out to be much more challenging than we anticipated given all the transportation issues caused by Covid and the fact that we were only shipping a total of four pieces. We found TSI online and decided to make one shipment of two pieces and, if all went well, we would then arrange for a second shipment. The TSI representative (Kathy Templeton) was responsive, knowledgeable and capable. The furniture pieces were well wrapped at pick-up, delivered in the same shape as when they left our home and within the expected time frame. Everything went very well - thank you TSI.
- Dick Breen
Kathy Temple was helpful and very informative. She answered all my questions quickly. I'm very satisfied with the whole experience from start to finish!
- Janet W.
Responsive and Helpful Service
Excellent service from the time I emailed for quote to the drop off. A rep contacted me the same day with a quote and after explaining my situation he recommended the white glove. The delivery crew were very professional, friendly and they were easy to work with in scheduling the drop off. I would not hesitate to recommend them and will use them again when the need arises.
- Terri S.
Awesome Job! Will Recommend
We recently had our parent's dining table and chairs shipped from CA to PA; TSI made the process so very easy. They were quick to respond to questions and the table was delivered on time, in great shape, and the team set it up exactly where we requested. We would absolutely use TSI again and in fact are repeat customers as we had shipped the same furniture from MD to CA 4 years ago. When we wanted it back, we knew exactly who to call!
- Mindy Bickel
From the start TSI was so helpful in moving a few furniture pieces, a very fragile curio cabinet, a couple paintings and 20+ small/medium boxes from MN to FL. All items were carefully wrapped and loaded on the truck to be transported at the scheduled time. Communication was spot on, at the time of pick up, when the item were on a truck to FL and drop off. I will definitely use them again! Thanks for making that part of the move easy!!!
- Stephanie Harlan
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