I participated in the live chat online. The moving specialist was able to give me a quote very quickly. The price I received was extremely reasonable. By the end of the day I had a bill of lading. Pickup was the next business day and my items were delivered 2 days later.
- Mike B.
Live Chat
After a bad experience with another company I reached out to TSI for a quote. They were quick to respond, answered my questions in a timely manner, and kept me up-to-date on the progress.
- Deborah Fetherland
Employees were professional, knew how to wrap and protect each item being shipped. Explained the process of pickup, storage and delivery.
- Meli C.
Movers Took Extra Care
Items were picked up slightly ahead of the quoted schedule, but otherwise was easy to arrange and the furniture was handled with care. Everything arrived in original condition and they called a few times before delivery to give the day of arrival and then a more narrow time window to expect them to drop off.
- Tristan L
My delivery was sent much earlier than expected, which was great and I loved that they packaged everything up safely and securely. I thought the price for the service and transit of the furniture piece was very competitive. I am happy that I went with TSI.
- Stephanie H.
Everything Arrived Packaged Neat and Fast
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
We appreciated the ease of the process. The movers gave us confidence through their pleasant personalities and through showing clear understanding and expertise in what they were doing. It was easy to tell they've done this numerous times.
- Michael F.
Experienced Piano Movers
Excellent customer service. Talked to the same person each time I called and was given updates regularly. They suggested methods of packaging which reduced costs on my end. Pick up was not troublesome at all. The driver was very friendly and explained how shipping was carried out. I would/will use TSI again.
- Jorge F.
TSI Gave Regular Updates
TSI moved a valued piano with sentimental value to my mom who had to leave her home of 50 years. The took great care with the piano, communicated efficiently and were on-time for both the pickup and delivery scheduled.
- Andrea Porter