Telephone sales rep was very helpful both utilizing live chat as well as phone call follow up and managing expectations throughout the process from start to finish. Furniture was delivered on time and the guys were great and extremely helpful in moving items where new furniture was to be located. Thank you for the seamless work.
- Todd S.
TSI Provides a Quality Shipping Service
Professionally handled -everything was carefully wrapped and loaded, workers took notes on condition of furniture, they took their time to be careful, were polite, thorough and efficient. Very happy with your service and company. Notifications via email and phone calls were much appreciated. Would highly recommend your company.
- Joeseph
Very Happy With Transit Systems
My item arrived much sooner than I expected (on a Sunday in fact). The item was well protected and undamaged upon arrival. The delivery crew was kind and respectful (charming, really). They brought my item in, placed it exactly where I wanted it and unpackaged it themselves. I was reluctant to spend so much but it was worth the money to have a precious family heirloom delivered right to my rural home. I didn't have to worry about a thing! Thanks TSI!
- Kathryn O.
Heirloom Arrived Earlier Then Expected
I could not have been happier all around. The company, TSI, was truly professional. I wouldn’t hesitate to recommend or use the company again. It took about 3 1/2 weeks from initial phone call to delivery in my living room. I was in no rush so this suited me perfectly. A+ 10 Stars.
- Shannon
Very Trustworthy Shipping Company
The delivery guys were great. Very polite and neat. The cleaned up all the packing mess before they left.
- Lynne Q.
No packing or unpacking mess
Kathy Temple was courteous and prompt in arranging the service. She was also great at responding to questions. Status updates were sent regularly while my piano was in transit. Appreciated the efficient and professional service.
- Ora R.
Responsive Service
I live in the Los Angeles suburbs, but I had to make arrangements to move my 85 year old sister from North Carolina to an Assisted Living Home here in LA. After doing some online research I contacted TSI and dealt with Steve Sergeant. Steve guided me through the process of the move, provided me with transportation and packing suggestions, and very fair $ estimates. He then assured me that my sister would be getting "White Glove Service" - and it was just that! Her belongings (furniture, delicate collectibles, clothing, lamps, framed pictures, etc) were delivered ahead of schedule in LA and in perfect condition. Furniture items had been professionally packed by the crew in North Carolina, and were delivered by an equally professional crew in LA. The entire experience with TSI exceeded my expectations. Bravo to a great company!
- Jerry B.
White Glove Service Across the Country!
This is one survey I was really hoping to receive. When I saw the care that was taken to preserve my items during shipment I was over the moon. The people from the drivers to all the absolutely wonderful assistance throughout this entire project was above reproach. I checked around for the best possible price and checked reviews and TSI came in first. Now, having personally gone through the process myself, I know exactly who to seek and recommend in the future without any pause. My heartiest thank you.
- Thomas L.
Stellar Service with Special Care!!!
The people were very nice and efficient and knew what they were doing.
- Henrietta L.
Great Customer Service!