Have used you to ship from Ohio to Oakland … and now this order from Oakland to Sparks NV. Service keeps getting better. Chest that was made for me from friend was cradled in wrap and treated like glass. No problems .. and delivery was earlier than expected by 15 minutes. Thanks again.
- Jessie T.
Service Keeps Getting Better
Flexible! We even had to change the delivery address mid- shipment and it was no problem
- Doug F.
Flexible and Friendly, Even After Address Change
This is one survey I was really hoping to receive. When I saw the care that was taken to preserve my items during shipment I was over the moon. The people from the drivers to all the absolutely wonderful assistance throughout this entire project was above reproach. I checked around for the best possible price and checked reviews and TSI came in first. Now, having personally gone through the process myself, I know exactly who to seek and recommend in the future without any pause. My heartiest thank you.
- Thomas L.
Stellar Service with Special Care!!!
I needed to ship an antique dresser from Indianapolis to Atlanta. It was an old, fragile piece that had more sentimental than actual value. They packed it carefully and took a great deal of care when moving it. In the midst of the shipping period, the recipient had to leave the country unexpectedly without a definite return date. TSI stored the piece and delivered it within days of the recipient's return. The communication was wonderful. All the staff were extremely helpful and friendly. They gave me their direct phone numbers and responded right away when i contacted them. I would highly recommend them.
- Roxanne K
TSI operates in the shipping niche of small loads, which is not easy to find. The customer service in planning is very good. The pick up and delivery of the item were as represented. It arrived in good condition. My only thought is that the price for shipping the item was high, though not as high as some competitors. I would use TSI again.
- Vanessa H
I am very impressed with the level of customer service. Everyone was pleasant, professional and courteous. The price was great too! Thank you
- Julie M.
Great Price & Great Service
Great service, was very happy with the delivery crew, the booking staff and grateful for the safe delivery of a valued family heirloom piano.
- Andrea P.
Awesome job, super nice folks. Lots and lots of valuable china across the country and not a single piece broken.
- Michelle C.
Shipped a lot of Valuable China Across the Country Flawlessly
The representative I communicated with by email and phone went above and beyond to answer my questions and make this process headache free. Would recommend TSI.
- Cheryl M.
Great Communication