I found TSI to be great coordinating the delivery. They were patient and answered all my questions. They were well priced and offered more amenities with their service; tracking of item, pick up and delivery by the moving company, available for questions, wrap/pack, carry, bring in house, unwrap, set up, and cart off trash. I was pleasantly surprised to have my items picked up a bit early. The timing and coordination of the pick up was exactly as described and worked without any problems. The delivery was EXACTLY on time to the day and the hour. The men were professional and friendly. My buffet was delivered without any damage. I would highly recommend TSI.
- Jan L.
Excellent Timing and Coordination
We recently had our parent's dining table and chairs shipped from CA to PA; TSI made the process so very easy. They were quick to respond to questions and the table was delivered on time, in great shape, and the team set it up exactly where we requested. We would absolutely use TSI again and in fact are repeat customers as we had shipped the same furniture from MD to CA 4 years ago. When we wanted it back, we knew exactly who to call!
- Mindy Bickel
In 50 years of being in businesses that required shipping, TSI is far and away the absolute best I have ever worked with. I have never had this kind of service from any other person taking care of my shipping needs, both coming and going. I will continue to use TSI for all my shipping needs.
- Albert B.
TSI is the Absolute Best
The representative I communicated with by email and phone went above and beyond to answer my questions and make this process headache free. Would recommend TSI.
- Cheryl M.
Great Communication
The staff were exceptionally friendly and helpful, especially given some of the complications with my shipment. Would recommend.
- Katherine P.
Cross Country with Ease
Better price and super fast delivery! Thank you!!!
- Peter B.
Great Mattress Delivery
I needed a (sentimental) rocking chair (35 lbs) moved from Baltimore MD to San Diego CA. The sales representative was responsive and informative throughout the transaction.
The movers picked up as scheduled. The movers contacted me within 2 weeks to pick the chair up. Booties and masks were worn when entering my home. I was told that the chair would arrive the first week of December. The chair arrived in San Diego as scheduled. The recipient was notified about 1 week prior with the delivery date. Again professionalism at the top of the scale.
The chair arrived properly packaged and with no damage
I could not expect more from a moving company. Thank you TSI for the top notch white glove service
- Kirsten Sandhofer
The pickup was arranged and executed as planned. TSI wanted to deliver before we were at the receiving location but accommodated our request for a later date. We were impressed with the protective wrappings on the loveseat on arrival.
- Robert C.
Engaging a shipping company to transport several furniture pieces from Washington state to Vermont and South Carolina turned out to be much more challenging than we anticipated given all the transportation issues caused by Covid and the fact that we were only shipping a total of four pieces.
We found TSI online and decided to make one shipment of two pieces and, if all went well, we would then arrange for a second shipment.
The TSI representative (Kathy Templeton) was responsive, knowledgeable and capable. The furniture pieces were well wrapped at pick-up, delivered in the same shape as when they left our home and within the expected time frame.
Everything went very well - thank you TSI.
- Dick Breen