Very reliable Company. Pick-up was within the time frame given, staff was courteous and professional. They knew what they were doing, and got right to the quick packing of my mother's grandfather clock in Pennsylvania. Delivery was within a month's time in Montana. I might mention the key got lost in the move; but my clock guy in Montana had an extra and with a little modification made it work. Very pleased with the entire move and I would use TSI again.
- Betty B
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
TSI performed the task of moving a very heavy desk from a high-rise condo in Baltimore to a townhouse in New Jersey. The company executed the move on schedule, and exceeded my expectations. I cringed as I watched the movers carry the desk up to the third floor of the townhouse. The guys worked extremely hard in lifting the furniture. I was so grateful to them that I tipped them generously, and was totally pleased with the service
- Jim Lund
From the beginning, I was pleased with the process. Steve was very helpful and did a great job of answering my questions and making a realistic estimate of what the cost would be. I was very impressed with the efficiency and care taken with the packing and loading of the furniture and china. Everything was delivered and unloaded very carefully. I highly recommend TSI. Thank you for making the move seamless.
- Kathy J.
Seamless Move
The shipment took less time then I expected. The men who arrived where on time and super courteous. My mirror was cracked. No questions asked, they took it, repaired it and brought it back! Couldn't have asked for an easier transition.
- Tamara F.
Hands On Movers That Went The Extra Mile
well organized, clear in expectations. you get what you pay for.
- Thomas Wallach
I had no knowledge of how to transport a Grandfather clock from Iowa to Colorado. TSI could not have been more helpful, informative and professional. From the salesperson on the east coast, to the driver who packed, loaded and delivered the clock to CO, to the delivery guys who brought the clock to my home, everybody was professional, thorough, and kind. I will recommend this company to anybody who needs something transported across the country.
- Tracy R
We recently had our parent's dining table and chairs shipped from CA to PA; TSI made the process so very easy. They were quick to respond to questions and the table was delivered on time, in great shape, and the team set it up exactly where we requested. We would absolutely use TSI again and in fact are repeat customers as we had shipped the same furniture from MD to CA 4 years ago. When we wanted it back, we knew exactly who to call!
- Mindy Bickel
Moved my grandfather clock and did a great job. Would definitely recommend.
- Charles Graham