Employees were professional, knew how to wrap and protect each item being shipped. Explained the process of pickup, storage and delivery.
- Meli C.
Movers Took Extra Care
TSI did a great job shipping my oriental rugs across the country on short notice. They handled a difficult customer very professionally. They were able to arrange pick up of the rugs from a small-town location in NY and the items arrived in CA when they said they would with no problems. Initially, I was concerned about some of the reviews but then I realized that many logistics companies had problems during COVID. The items were packed very well and arrived in good shape. Thank you, TSI team!
- Christine Orich
This is the 2nd time I have used TSI to ship family heirlooms across the country. Professional, easy and friendly to work with setting up transporting a treasured family heirloom across the country. Great communication. Wrapped and packaged trunk with care and with many layers of padding. The recipient was pleased with the delivery, unpacking and placement of the trunk.
- Susan C.
TSI Impressed Again
The shipment took less time then I expected. The men who arrived where on time and super courteous. My mirror was cracked. No questions asked, they took it, repaired it and brought it back! Couldn't have asked for an easier transition.
- Tamara F.
Hands On Movers That Went The Extra Mile
Only 4 of the 6 items were delivered on the initial scheduled date. It took almost a week to locate and reschedule a delivery for the missed items, arriving 12 days after the original date. Overall, I'd rate TSI 8 out of 10!
- Christopher K.
Late Delivery, Good Service.
Very reliable Company. Pick-up was within the time frame given, staff was courteous and professional. They knew what they were doing, and got right to the quick packing of my mother's grandfather clock in Pennsylvania. Delivery was within a month's time in Montana. I might mention the key got lost in the move; but my clock guy in Montana had an extra and with a little modification made it work. Very pleased with the entire move and I would use TSI again.
- Betty B
Everything went smooth as silk. Pick and delivery was excellent. Nothing was damaged in any way, including very large pictures under glass. Highly recommend.
- Kenneth C.
Picture Shipping with Care
The pick-up was a few weeks outside of the estimated 15 days. That was fine, When I contacted Philip Trendler, it was resolved and shipment was picked up a few days later. Excellent customer service in a segment of the industry that has earned a terrible reputation. Professional treatment from the first contact to this survey. You provided considerable value for dollars spent.
- Bruce W.
Adaptive and Prompt Shipment
Better price and super fast delivery! Thank you!!!
- Peter B.
Great Mattress Delivery