Excellent customer service. Talked to the same person each time I called and was given updates regularly. They suggested methods of packaging which reduced costs on my end. Pick up was not troublesome at all. The driver was very friendly and explained how shipping was carried out. I would/will use TSI again.
- Jorge F.
TSI Gave Regular Updates
Excellent in every category. Both pick up and delivery were as scheduled. Arrived on date expected. Notified of exact time the evening before. Guys were courteous and handled things carefully. No damages whatsoever! During delivery, guys took furniture up 16 steps and set it up. Even antique mirror was perfect on arrival.
- Lois
Antique Mirror Shipment Went Smoothly
My antique chairs, though not restored, were handled with great care and arrived in same condition as they left. I will definitely use TSI again.
- Marion M.
Antique Chairs Arrived Just Fine
Very professional and responsive from beginning to end.
- Tracy K.
Kind with My Furniture
Have used you to ship from Ohio to Oakland … and now this order from Oakland to Sparks NV. Service keeps getting better. Chest that was made for me from friend was cradled in wrap and treated like glass. No problems .. and delivery was earlier than expected by 15 minutes. Thanks again.
- Jessie T.
Service Keeps Getting Better
They arrived to pick up my furniture on time, delivered it on time to my new home and nothing was broken. The delivery men were courteous and took each piece to the correct room. I was quite pleased with TSI and would use them for my next move
- Marvin B
So easy for the family as we were all living out of state. Made shipping seamless in order for us to keep those special pieces in the family.
- Katherine T.
Cross Country Pick Up and Drop Off Made Simple
I needed a (sentimental) rocking chair (35 lbs) moved from Baltimore MD to San Diego CA. The sales representative was responsive and informative throughout the transaction.
The movers picked up as scheduled. The movers contacted me within 2 weeks to pick the chair up. Booties and masks were worn when entering my home. I was told that the chair would arrive the first week of December. The chair arrived in San Diego as scheduled. The recipient was notified about 1 week prior with the delivery date. Again professionalism at the top of the scale.
The chair arrived properly packaged and with no damage
I could not expect more from a moving company. Thank you TSI for the top notch white glove service
- Kirsten Sandhofer
TSI's movers showed up on the requested date, carefully wrapped our furniture and transported the furniture to its designation in another State at the requested timeframe we had asked for. The several items of furniture, including an antique solid cherry 6 foot poster bed, were carefully wrapped, unwrapped, delivered & reconstructed at the delivery address in perfect condition. We are very happy with TSI and would use them again.
- Dick Mains