WELL DONE. The TSI group explained the entire procedure of pick up and delivery. When I asked my long time UPS shipping guy if UPS could pick up and deliver a very important piece of furniture in Lexington, Va. and deliver to Knoxville, Tn., he said yes but I should absolutely use TSI. He was right.
- Doug Klein
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
Excellent pickup driver in Snowmass Village named Tristan! Polite, professional, friendly, helpful, terrific in every way. Give him a raise! :) And the delivery in Chandler, AZ also excellent in every way.
- Shirley M.
Flawless Delivery Of Boxed Items
We were shipping 5 pieces of furniture (a couple of which were antiques) and 10 boxes from Houston, Texas to Durango, Colorado. Didn’t want to spend a fortune and didn’t have any strict time restraints. I chose TSI because they specialized in small moves. They gave me a quote online. We did not schedule the move until 6 months later at which time they asked for more precise measurements. The quoted price remained the same. Their guys were extremely careful and wrapped every piece of furniture so well that I thought there was no way they could get damaged. Although they will only guarantee to give you a call the day before delivery, they actually started alerting me about a week before as to delivery date. They unpacked everything as well as they had packed it and even placed and replaced furniture in the new house for me. Nothing was damaged! I would use this company again in a heartbeat.
- Lori Londa
Extremely happy that my Grandmother’s antique chest was picked up and delivered safely. It was wrapped very well and handled with care. The crew that picked up and delivered were the same two very nice men and you could tell they were experienced at handling quality furniture. Would definitely use them again. Thank you.
- Susan S.
Grandmom’s Antique Chest Delivered Safely
Items were picked up slightly ahead of the quoted schedule, but otherwise was easy to arrange and the furniture was handled with care. Everything arrived in original condition and they called a few times before delivery to give the day of arrival and then a more narrow time window to expect them to drop off.
- Tristan L
I could not have been happier all around. The company, TSI, was truly professional. I wouldn’t hesitate to recommend or use the company again. It took about 3 1/2 weeks from initial phone call to delivery in my living room. I was in no rush so this suited me perfectly. A+ 10 Stars.
- Shannon
Very Trustworthy Shipping Company
After a bad experience with another company I reached out to TSI for a quote. They were quick to respond, answered my questions in a timely manner, and kept me up-to-date on the progress.
- Deborah Fetherland
I had never heard of TSI and was a little hesitant to book this shipment. But they were professionals from the first phone call to the final drop-off. Thanks, TSI!
- Heber H.
Professionals From Start to Finish