Shipment of 1 item from CA to TX was handled efficiently and went faster than expected. White glove service on both ends. Would use again.
- Miriam Varend
Okay I am probably a very serious person to judge this company since I am a LTL OTR trucker with a 100% pick up and delivery record and most company’s have very few drivers who can be in 1% club of trucking, but TSI's in the 1% club and delivers my standard of service and I am very glad I picked them and will always use this service when I cannot move anything on my own truck. Thanks!!!
- Debra K.
Transit Systems is in the 1% Club
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
Carol Tract was so helpful and very pleasant to deal with. We were shipping a vintage rug with a lot of sentimental value from my Dad's estate.
- Andrea N.
Helpful Cross Country Vintage Rug Shipping
Professionally handled -everything was carefully wrapped and loaded, workers took notes on condition of furniture, they took their time to be careful, were polite, thorough and efficient. Very happy with your service and company. Notifications via email and phone calls were much appreciated. Would highly recommend your company.
- Joeseph
Very Happy With Transit Systems
Everything was simple and done as agreed. Personnel I had contact with were pleasant and friendly. Delivery guys wanted to make sure we were pleased and everything was good before leaving. Being prior Military I've made many moves with many companies and this one shipment, although small, was the easiest and everyone was very polite and helpful. Thank you and I'll recommend you if I ever have a need for your services or know of someone that does.
- Peter D.
After Countless Moves, this One Left Me Impressed
My Grandfather Clock arrived in perfect shape. The guys who moved it, placed it, hung the pendulum and weights (which I didn't expect). All I had to do was set the time. It's been keeping perfect time since.
- Randall N.
Attention to Detail for My Grandfather Clock
I was very satisfied with my experience with TSI. They met my dates and timeframes for pick up and delivery. My furniture arrived with no problems. There are not many companies that will ship small quantities of furniture, I am pleased I found TSI.
- Susan P.
Ship Small Quantities with TSI
The people were very nice and efficient and knew what they were doing.
- Henrietta L.
Great Customer Service!