Your service was excellent from start to finish, I wasn’t there for the pickup but my Aunt said you did a great job. Your delivery men were very courteous and helpful, they even put padding up in the elevator, which was supposed to have been done by the manager of our building. Thanks for everything, I would use your company again in a heartbeat.
- Letha R.
Excellent From Start to Finish
Excellent customer service. Talked to the same person each time I called and was given updates regularly. They suggested methods of packaging which reduced costs on my end. Pick up was not troublesome at all. The driver was very friendly and explained how shipping was carried out. I would/will use TSI again.
- Jorge F.
TSI Gave Regular Updates
After a bad experience with another mover, I reached out to TSI. I was provided with a quote and one contact person addressed my questions. I was kept informed and both the people picking up the furniture and delivering the furniture were friendly and caring. I would not hesitate to recommend them to my family and friends.
- Deborah Fetherland
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
Only 4 of the 6 items were delivered on the initial scheduled date. It took almost a week to locate and reschedule a delivery for the missed items, arriving 12 days after the original date. Overall, I'd rate TSI 8 out of 10!
- Christopher K.
Late Delivery, Good Service.
My moving consultant was extremely professional and helpful. Both the pickup and delivery drivers were very efficient and friendly. All round excellent service, and the cheapest quote I found. I’d definitely use you again. Thanks!
- Jessica C.
Excellent Service
TSI was able to handle my shipment of oriental rugs from a small town in NY to CA. On short notice they made it happen. All items were well packed and arrived safely and on time. The service was very professional, accessible and friendly.
- Christine O.
This is the best & cheapest shipping company ever. They are very reliable & the customer service is EXCELLENT. I will definitely be doing business with this company again.
- Theresa
TSI Is Very Reliable
I am very impressed with TSI. I researched companies and found excellent consumer comments about the company. From the very first phone call through planning the move was excellent. Kudos to my moving consultant who planned and coordinated the move with me. Bottom line, I will use this company again and recommend them to friends.
- Terence B.
Kudos to TSI