They did a great job getting a family grandfathers clock halfway across the country to my daughter. They kept me apprised of all logistics including crating, pick up, and delivery. I was impressed.
- Joan R
Loved the service provided! My moving consultant was great!! Super positive experience to ship out deceased friend's belongings home to family from Colorado to Virginia! Rates were awesome and much better than a moving company! Will use this service again if ever needed!! Pickup driver knowledgeable and took great care of items loaded!
- Selina A.
More Than Just a Moving Company
Communication was excellent. Appreciated the fact that I could actually speak with a representative as well as communicate online. I was apprehensive about sending family heirlooms across the country! Would not hesitate to use your service again.
- Mary
Communication with a Real Rep
Excellent communication. Pick up and delivery was very professional.
- Denine Boyle
I may have had a misunderstanding regarding pick up. I had it in my mind that the driver would help loading from the curb. The initial driver was 8 1/2 months pregnant and could lift nothing. So we had to reschedule for the next day when help could be arranged. However, the delivery was early and all goods were in good shape, so I'm happy.
- Thomas B.
Early Delivery
Professionally handled -everything was carefully wrapped and loaded, workers took notes on condition of furniture, they took their time to be careful, were polite, thorough and efficient. Very happy with your service and company. Notifications via email and phone calls were much appreciated. Would highly recommend your company.
- Joeseph
Very Happy With Transit Systems
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
The pickup was arranged and executed as planned. TSI wanted to deliver before we were at the receiving location but accommodated our request for a later date. We were impressed with the protective wrappings on the loveseat on arrival.
- Robert C.
Have used TSI a few times. What a wonderful concept to get any item from anywhere in the country. I have found unique furniture on ebay and TSI is the only way to get it delivered. You have to wait a couple weeks or so until they accumulate all the "small moves" and get it to you, but it is worth the wait in order to own fabulous finds. It is considered "white glove service", so they do all the packing/unpacking on both ends. Phone reps who took order always friendly, available and helpful. Delivery guys pleasant and professional.
- kerry j