My item arrived much sooner than I expected (on a Sunday in fact). The item was well protected and undamaged upon arrival. The delivery crew was kind and respectful (charming, really). They brought my item in, placed it exactly where I wanted it and unpackaged it themselves. I was reluctant to spend so much but it was worth the money to have a precious family heirloom delivered right to my rural home. I didn't have to worry about a thing! Thanks TSI!
- Kathryn O.
Heirloom Arrived Earlier Then Expected
TSI operates in the shipping niche of small loads, which is not easy to find. The customer service in planning is very good. The pick up and delivery of the item were as represented. It arrived in good condition. My only thought is that the price for shipping the item was high, though not as high as some competitors. I would use TSI again.
- Vanessa H
Always courteous on phone and in person.
Prompt response to questions.
Faster delivery than projected.
No damage and inside delivery.
- Michael Stone
My sales rep was wonderful, patient, and incredibly responsive during the whole scheduling process. The gentlemen who dropped off the stuff were extremely helpful, kind, friendly, professional, and courteous and went out of their way to help me deal with the shipment. This was an excellent process and I would highly recommend TSI.
- Therese
Excellent Process All the Way
We were shipping 5 pieces of furniture (a couple of which were antiques) and 10 boxes from Houston, Texas to Durango, Colorado. Didn’t want to spend a fortune and didn’t have any strict time restraints. I chose TSI because they specialized in small moves. They gave me a quote online. We did not schedule the move until 6 months later at which time they asked for more precise measurements. The quoted price remained the same. Their guys were extremely careful and wrapped every piece of furniture so well that I thought there was no way they could get damaged. Although they will only guarantee to give you a call the day before delivery, they actually started alerting me about a week before as to delivery date. They unpacked everything as well as they had packed it and even placed and replaced furniture in the new house for me. Nothing was damaged! I would use this company again in a heartbeat.
- Lori Londa
The gentleman who picked up was efficient, professional, well-mannered, and prompt. The gentleman who dropped it off for my sister was equally the same, and she was thoroughly impressed with how helpful he was! This was a special delivery to help my sister's family out, and I am eternally grateful it was managed with the same white gloves as if I did it personally.
- Brady F.
Outstanding Service to My Sister!
I was pleasantly surprised with the early pickup day. This made a stressful time much easier to deal with. I expected delivery in three weeks and my stuff almost beat me home.
- JK J.
Grandfather Clock Shipped with Ease
well organized, clear in expectations. you get what you pay for.
- Thomas Wallach
We were recommended by our local piano dealer, but also shipped a table and chairs too! TSI was great, and everything arrived safely with no issues.
- Leslie B.
Recommended By Our Local Piano Dealer!