I had never done this before, but everyone involved at TSI made this a very pleasant experience. Every person I dealt with was kind, courteous, and very professional. I would definitely recommend their service to anyone who needs a long distance shipment. Thank you so much!!
- Michael I.
Kind Service with Care to New Jersey
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
Moved my grandfather clock and did a great job. Would definitely recommend.
- Charles Graham
Carol was fantastic with customer service. I was worried about using a service like this, as you can read crazy things on the internet, but she told me she had been with the company 20+ years, and any question I asked her she was very educated and explained things clearly to me. Thank you Carol for making a stressful time in our lives less stressful!
- Doreen M.
Knowledgable Staff!
Thank you for such an amazing experience! My mattress and box springs came in a timely manner and were in the same condition as when I sent it. Very pleased with TSI.
- Taunya S.
Amazing Mattress and Box Spring Experience
From the beginning, I was pleased with the process. Steve was very helpful and did a great job of answering my questions and making a realistic estimate of what the cost would be. I was very impressed with the efficiency and care taken with the packing and loading of the furniture and china. Everything was delivered and unloaded very carefully. I highly recommend TSI. Thank you for making the move seamless.
- Kathy J.
Seamless Move
I needed a (sentimental) rocking chair (35 lbs) moved from Baltimore MD to San Diego CA. The sales representative was responsive and informative throughout the transaction.
The movers picked up as scheduled. The movers contacted me within 2 weeks to pick the chair up. Booties and masks were worn when entering my home. I was told that the chair would arrive the first week of December. The chair arrived in San Diego as scheduled. The recipient was notified about 1 week prior with the delivery date. Again professionalism at the top of the scale.
The chair arrived properly packaged and with no damage
I could not expect more from a moving company. Thank you TSI for the top notch white glove service
- Kirsten Sandhofer
The entire experience went smoothly, was very efficient and was happy with the price too!
- Brittany B.
Well priced with Superior Service
Kathy Temple was helpful and very informative. She answered all my questions quickly. I'm very satisfied with the whole experience from start to finish!
- Janet W.
Responsive and Helpful Service