Delivery went smoothly. The items had no damage and the movers were friendly, professional, and swift.
- Jeff Peiffer
TSI was responsive and very helpful in getting us through our first experience at shipping a grandfather clock that held an immense amount of sentimental value. the Company was also especially helpful to help us navigate getting the pickup date in between vacation dates. Thank you for getting the clock to our family who live in another state. When I need to ship things in the future I will be using TSI.
- Dvonne Henderson
Everything went smoothly. My parents, who were at the pick-up location, had to do nothing more than give access to the buildings where the furniture was stored. The movers did everything. They were efficient and professional. The delivery was equally smooth. This was so much better than trying to do a self-move. Great experience!
- Flo W.
TSI is Better Than a Self Move
I found TSI to be great coordinating the delivery. They were patient and answered all my questions. They were well priced and offered more amenities with their service; tracking of item, pick up and delivery by the moving company, available for questions, wrap/pack, carry, bring in house, unwrap, set up, and cart off trash. I was pleasantly surprised to have my items picked up a bit early. The timing and coordination of the pick up was exactly as described and worked without any problems. The delivery was EXACTLY on time to the day and the hour. The men were professional and friendly. My buffet was delivered without any damage. I would highly recommend TSI.
- Jan L.
Excellent Timing and Coordination
I have already made 2 referrals of friends who need your services. The moving consultant in Pennsylvania was a ’15’ out of ’10’. The men who brought my things were excellent. Only request would be to have more notice of the delivery. Thank you SO very much. Great job.
- Deborah L.
Customer Service was a 15 out of 10
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
Moving with TSI was a great experience. They were highly communicative (before pickup and after delivery), on-time, and offered great value. The movers were careful and took pictures of everything before packing it up. Delivery was exactly on schedule. Everyone was respectful and polite. Would absolutely recommend their services and use them again.
- Aaron Greenberg
I was extremely happy with my experience with TSI, moving an armoire and nightstand from northwest suburban Chicago to Rochester, Minn. I very seldom fill out reviews, but because my experience was exceptional, I decided to write a review. TSI was efficient, on time with commitments, commutative and the furniture arrived w/o damage. I will use them again, if needed, and would not hesitate to recommend to others.
- Jingram
I could not have been happier all around. The company, TSI, was truly professional. I wouldn’t hesitate to recommend or use the company again. It took about 3 1/2 weeks from initial phone call to delivery in my living room. I was in no rush so this suited me perfectly. A+ 10 Stars.
- Shannon
Very Trustworthy Shipping Company