Tom my sales rep was exceptionally good I must have called them 6 times for different quotes or combinations of quotes. He was terrific and very attentive, kept all the details in order. The pickup time great and the overall delivery was a good bit of time period but for my application that didn't matter. The price is right, follow through by the team who picked up the equipment were all very good. I frankly didn't know there was a company out there that could do it turn key. 4 boxes and furniture delivery all with TSI. I'll remember this in the future if I move back to Illinois from Florida. Overall you guys were terrific thanks Tom for being my point of contact.
- Gary F.
Very Satisfied Move From IL to FL
The representative I communicated with by email and phone went above and beyond to answer my questions and make this process headache free. Would recommend TSI.
- Cheryl M.
Great Communication
I needed to ship an antique dresser from Indianapolis to Atlanta. It was an old, fragile piece that had more sentimental than actual value. They packed it carefully and took a great deal of care when moving it. In the midst of the shipping period, the recipient had to leave the country unexpectedly without a definite return date. TSI stored the piece and delivered it within days of the recipient's return. The communication was wonderful. All the staff were extremely helpful and friendly. They gave me their direct phone numbers and responded right away when i contacted them. I would highly recommend them.
- Roxanne K
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
I would like to thank Kathy Temple who was very helpful and patient. Especially considering the time difference between our two countries. She made the whole transaction easy to set up from the other side of the world!
- Maryann M.
Arranged From a Different Country!
TSI was great. I was nervous because of previous bad experiences with other moving companies. I was sending a unique furniture set ( sofa and loveseat) to a family member. From pick up to drop off TSI kept me informed, handled the furniture with care, and delivered it just as pristine as they picked it up! Thanks so much TSI!
- Lisa Speller
I was very satisfied with the customer service. The moving consultant handled by requests and met my moving concerns in a patient, yet timely, and informative way. When I needed to contact him off hours because I live abroad, I was responded to by him quickly or redirected and got my questions answered in a timely, informative and friendly way.
- Arden L.
Piano Move in Expert Fashion
I was shipping some antique family furniture from my Mother's house in Baton Rouge after she passed away over to my house in Colorado Springs. I could not be more happy and pleased that everything arrived in the same condition as they were when picked up. Both the pickup and delivery people were very nice and accommodating; placing the furniture right where I needed it.
- Delisa N.
Excellent Service For Antiques
In 50 years of being in businesses that required shipping, TSI is far and away the absolute best I have ever worked with. I have never had this kind of service from any other person taking care of my shipping needs, both coming and going. I will continue to use TSI for all my shipping needs.
- Albert B.
TSI is the Absolute Best