We were pleasantly treated throughout the entire process. From the booking to the actual delivery, everything was communicated extremely well and we were very happy with the services.
- Joan W.
Simple Process with a Responsive Team
The pickup was arranged and executed as planned. TSI wanted to deliver before we were at the receiving location but accommodated our request for a later date. We were impressed with the protective wrappings on the loveseat on arrival.
- Robert C.
I was very satisfied with my experience with TSI. They met my dates and timeframes for pick up and delivery. My furniture arrived with no problems. There are not many companies that will ship small quantities of furniture, I am pleased I found TSI.
- Susan P.
Ship Small Quantities with TSI
Telephone sales rep was very helpful both utilizing live chat as well as phone call follow up and managing expectations throughout the process from start to finish. Furniture was delivered on time and the guys were great and extremely helpful in moving items where new furniture was to be located. Thank you for the seamless work.
- Todd S.
TSI Provides a Quality Shipping Service
This is the best & cheapest shipping company ever. They are very reliable & the customer service is EXCELLENT. I will definitely be doing business with this company again.
- Theresa
TSI Is Very Reliable
TSI was amazingly helpful. Very reassuring, professional, and responsive. The movers were also very professional, and incomparably better than the movers hired by typical furniture delivery services. The only thing I wish was better is the window for shipment, which is 20 business days, but that was part of the deal, which I understand.
- Xin P.
Amazingly Helpful Staff
My precious items were delivered to me faster than I had expected and everyone I dealt with along the way was so helpful. I thank you all for taking such good care of my priceless family heirlooms!
- Judy G.
Family Heirlooms
From the beginning, I was pleased with the process. Steve was very helpful and did a great job of answering my questions and making a realistic estimate of what the cost would be. I was very impressed with the efficiency and care taken with the packing and loading of the furniture and china. Everything was delivered and unloaded very carefully. I highly recommend TSI. Thank you for making the move seamless.
- Kathy J.
Seamless Move
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery