Kathy Temple was helpful and very informative. She answered all my questions quickly. I'm very satisfied with the whole experience from start to finish!
- Janet W.
Responsive and Helpful Service
Items were picked up slightly ahead of the quoted schedule, but otherwise was easy to arrange and the furniture was handled with care. Everything arrived in original condition and they called a few times before delivery to give the day of arrival and then a more narrow time window to expect them to drop off.
- Tristan L
In 50 years of being in businesses that required shipping, TSI is far and away the absolute best I have ever worked with. I have never had this kind of service from any other person taking care of my shipping needs, both coming and going. I will continue to use TSI for all my shipping needs.
- Albert B.
TSI is the Absolute Best
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
well organized, clear in expectations. you get what you pay for.
- Thomas Wallach
Delivery went smoothly. The items had no damage and the movers were friendly, professional, and swift.
- Jeff Peiffer
Kathy Temple was courteous and prompt in arranging the service. She was also great at responding to questions. Status updates were sent regularly while my piano was in transit. Appreciated the efficient and professional service.
- Ora R.
Responsive Service
I was impressed with the professionalism of all that were involved.
- Dianne C.
Pro Service Moving to Virginia!
Loved the service provided! My moving consultant was great!! Super positive experience to ship out deceased friend's belongings home to family from Colorado to Virginia! Rates were awesome and much better than a moving company! Will use this service again if ever needed!! Pickup driver knowledgeable and took great care of items loaded!
- Selina A.
More Than Just a Moving Company