Tom my sales rep was exceptionally good I must have called them 6 times for different quotes or combinations of quotes. He was terrific and very attentive, kept all the details in order. The pickup time great and the overall delivery was a good bit of time period but for my application that didn't matter. The price is right, follow through by the team who picked up the equipment were all very good. I frankly didn't know there was a company out there that could do it turn key. 4 boxes and furniture delivery all with TSI. I'll remember this in the future if I move back to Illinois from Florida. Overall you guys were terrific thanks Tom for being my point of contact.
- Gary F.
Very Satisfied Move From IL to FL
The delivery guys were great. Very polite and neat. The cleaned up all the packing mess before they left.
- Lynne Q.
No packing or unpacking mess
Telephone sales rep was very helpful both utilizing live chat as well as phone call follow up and managing expectations throughout the process from start to finish. Furniture was delivered on time and the guys were great and extremely helpful in moving items where new furniture was to be located. Thank you for the seamless work.
- Todd S.
TSI Provides a Quality Shipping Service
TSI provided incredible service from start to finish. Carol took care of my call by providing exact information about the process, timing and cost. All were accurate and there were no surprises. Pickup was as promised and delivery was likewise as expected. Delivery men were helpful placing the items exactly where we wanted them. We were concerned about a piece of art that was shipped. No problem. it was boxed by the pickup service and delivered in perfect condition. Outstanding service.
- Bob Paul
Everyone was courteous, professional, well trained and helpful! My order was very complicated! Leaving my parents storage unit in Penn Valley CA to be delivered to long Island NY, Burnt Hills, NY, Pennsylvania, and Riverside, CA! Everything was distributed in a timely manner, communications were excellent, no damage to family treasures, and EVERYONE involved was mannerly, helpful , friendly and polite! I HIGHLY RECOMMEND THIS COMPANY AND TELL EVERYONE ABOUT THEM!
Excellent service from the time I emailed for quote to the drop off. A rep contacted me the same day with a quote and after explaining my situation he recommended the white glove. The delivery crew were very professional, friendly and they were easy to work with in scheduling the drop off. I would not hesitate to recommend them and will use them again when the need arises.
- Terri S.
Awesome Job! Will Recommend
Our whole experience with our move was outstanding. We were shipping to three different locations. The pickup was well executed and very professional. The deliveries were also handled very well. Nothing was damaged as everything was very well packed. Our overall experience with the company, starting from when I first set up the order to the final delivery, was excellent. My original contact within the company, Kathy, was exceptionally helpful and cordial, I would recommend the company to anyone needing moving help.
- Diana Winterhalter
I was impressed with the professionalism of all that were involved.
- Dianne C.
Pro Service Moving to Virginia!
Excellent customer service. Talked to the same person each time I called and was given updates regularly. They suggested methods of packaging which reduced costs on my end. Pick up was not troublesome at all. The driver was very friendly and explained how shipping was carried out. I would/will use TSI again.
- Jorge F.
TSI Gave Regular Updates