Excellent in every category. Both pick up and delivery were as scheduled. Arrived on date expected. Notified of exact time the evening before. Guys were courteous and handled things carefully. No damages whatsoever! During delivery, guys took furniture up 16 steps and set it up. Even antique mirror was perfect on arrival.
- Lois
Antique Mirror Shipment Went Smoothly
Better price and super fast delivery! Thank you!!!
- Peter B.
Great Mattress Delivery
Carol Tract was so helpful and very pleasant to deal with. We were shipping a vintage rug with a lot of sentimental value from my Dad's estate.
- Andrea N.
Helpful Cross Country Vintage Rug Shipping
I was very impressed with the knowledge, professionalism, and genuine caring that I received from the folks at TSI. They were very friendly. They explained how the process would work in detail. Everything was done as they said it would be. I don’t mind paying a fair fee for such first class service.
- Kurtis S.
A Fair Fee for First Class Service
Based on my first experience with TSI, I would use them a thousand times over! The process was incredibly easy from start to finish and the price unbeatable. My high end furniture arrived in pristine condition and a day early!
- Jennifer
I Would Use Them a Thousand Times Over!
Everything was done very professionally and I'm very happy with the result.
- Ian G.
Great Result and Service
I was extremely happy with my experience with TSI, moving an armoire and nightstand from northwest suburban Chicago to Rochester, Minn. I very seldom fill out reviews, but because my experience was exceptional, I decided to write a review. TSI was efficient, on time with commitments, commutative and the furniture arrived w/o damage. I will use them again, if needed, and would not hesitate to recommend to others.
- Jingram
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
Everyone was courteous, professional, well trained and helpful!
My order was very complicated!
Leaving my parents storage unit in Penn Valley CA
to be delivered to long Island NY, Burnt Hills, NY, Pennsylvania, and Riverside, CA!
Everything was distributed in a timely manner, communications were excellent, no damage to family treasures, and EVERYONE involved was mannerly, helpful , friendly and polite!
I HIGHLY RECOMMEND THIS COMPANY AND TELL EVERYONE ABOUT THEM!
- Jmullikin