I was very satisfied with the customer service. The moving consultant handled by requests and met my moving concerns in a patient, yet timely, and informative way. When I needed to contact him off hours because I live abroad, I was responded to by him quickly or redirected and got my questions answered in a timely, informative and friendly way.
- Arden L.
Piano Move in Expert Fashion
Everything went smoothly. My parents, who were at the pick-up location, had to do nothing more than give access to the buildings where the furniture was stored. The movers did everything. They were efficient and professional. The delivery was equally smooth. This was so much better than trying to do a self-move. Great experience!
- Flo W.
TSI is Better Than a Self Move
I researched shipping companies. After talking to Tom Tract several times, I was convinced that this company was the most trusted to ship some special heirlooms from Georgia to California. All personnel involved in this move were professional and friendly. All furniture arrived in good shape.
- Glenda
Most Trusted Shipping Company
Kathy Temple was courteous and prompt in arranging the service. She was also great at responding to questions. Status updates were sent regularly while my piano was in transit. Appreciated the efficient and professional service.
- Ora R.
Responsive Service
They ship my grandfather clock from MA to NC it took long to me. But over all everything was very good. They kept me informed, sale represent was patient and very nIce.
I would recommend them.
- Paula Mckoy Lawrence
TSI had lowest cost for my cross country shipment of 2 antique pieces of furniture. I was a little skeptical, but very happy with end results. They wrapped the large secretary, taking extra care with the glass doors. Pick up was quick and efficient. They estimated 15-20 days for delivery, but shipment arrived in 12 days, both pieces in tact. Very satisfied customer!
- Lynnette M.
Shipment Arrived Before Quoted Time!
The representative I communicated with by email and phone went above and beyond to answer my questions and make this process headache free. Would recommend TSI.
- Cheryl M.
Great Communication
Kathy was great. Very responsive to my emails. The driver/movers were courteous, responsive and efficient. I would definitely use your service again and highly recommend you to my friends!!
- Karen B.
Would Recommend, Great Customer Service!
well organized, clear in expectations. you get what you pay for.
- Thomas Wallach