The two gentlemen who picked up and delivered my shipment were courteous and professional. They did an excellent job. TSI does exactly what they say they will do. It is important that the shipper understands the time needed to complete the transaction and remains patient. Thank you for a job well done.
- Bob C.
Masters at Shipping
TSI did a great job, professional crew.
- Scott K.
Small Move from NY to CA
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
Clock arrived safe and was delivered, unpacked, set up in a very professional manner.
- Larry K.
Grandfather Clock Arrived Safely.
I am very impressed with TSI. I researched companies and found excellent consumer comments about the company. From the very first phone call through planning the move was excellent. Kudos to my moving consultant who planned and coordinated the move with me. Bottom line, I will use this company again and recommend them to friends.
- Terence B.
Kudos to TSI
From the start TSI was so helpful in moving a few furniture pieces, a very fragile curio cabinet, a couple paintings and 20+ small/medium boxes from MN to FL. All items were carefully wrapped and loaded on the truck to be transported at the scheduled time. Communication was spot on, at the time of pick up, when the item were on a truck to FL and drop off. I will definitely use them again! Thanks for making that part of the move easy!!!
- Stephanie Harlan
Everyone was courteous, professional, well trained and helpful!
My order was very complicated!
Leaving my parents storage unit in Penn Valley CA
to be delivered to long Island NY, Burnt Hills, NY, Pennsylvania, and Riverside, CA!
Everything was distributed in a timely manner, communications were excellent, no damage to family treasures, and EVERYONE involved was mannerly, helpful , friendly and polite!
I HIGHLY RECOMMEND THIS COMPANY AND TELL EVERYONE ABOUT THEM!
- Jmullikin
I was pleasantly surprised with the early pickup day. This made a stressful time much easier to deal with. I expected delivery in three weeks and my stuff almost beat me home.
- JK J.
Grandfather Clock Shipped with Ease
I've never shipped furniture before, and I was very apprehensive after all the furniture-moving disaster stories I've heard recently. But TSI was easy to work with, very communicative, and did an excellent job. What a relief to have my cousin say, from rural New York State, that our great-grandmother's bed arrived in perfect condition!
- Cindy Robinson Moffett
