I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
I sent some furniture and boxes across the country in December. They were ahead od schedule on both ends at a very busy time of the year. Customer service was great and items arrived in perfect condition.
- Susan W.
Furniture And Boxes Shipped Easily
Fast and accurate shipping, price and pick up. My antique was packaged professionally and arrived safely.
- Kimmy A.
Antique was Packaged and Shipped Well
Kathy Temple was helpful and very informative. She answered all my questions quickly. I'm very satisfied with the whole experience from start to finish!
- Janet W.
Responsive and Helpful Service
I live in the Los Angeles suburbs, but I had to make arrangements to move my 85 year old sister from North Carolina to an Assisted Living Home here in LA. After doing some online research I contacted TSI and dealt with Steve Sergeant. Steve guided me through the process of the move, provided me with transportation and packing suggestions, and very fair $ estimates. He then assured me that my sister would be getting "White Glove Service" - and it was just that! Her belongings (furniture, delicate collectibles, clothing, lamps, framed pictures, etc) were delivered ahead of schedule in LA and in perfect condition. Furniture items had been professionally packed by the crew in North Carolina, and were delivered by an equally professional crew in LA. The entire experience with TSI exceeded my expectations. Bravo to a great company!
- Jerry B.
White Glove Service Across the Country!
I used this company many years ago for an eBay purchased dining table and am pleased that they are still a reliable and excellent company. This time I purchased a library card catalog in Chicago that needed to get to me in Santa Monica. The booking process is easy and informative. The follow-ups and updates are good and best of all the delivery guys were polite, professional and considerate. Use them with confidence.
- Laurelei B
Okay I am probably a very serious person to judge this company since I am a LTL OTR trucker with a 100% pick up and delivery record and most company’s have very few drivers who can be in 1% club of trucking, but TSI's in the 1% club and delivers my standard of service and I am very glad I picked them and will always use this service when I cannot move anything on my own truck. Thanks!!!
- Debra K.
Transit Systems is in the 1% Club
Shipment of 1 item from CA to TX was handled efficiently and went faster than expected. White glove service on both ends. Would use again.
- Miriam Varend
My delivery was sent much earlier than expected, which was great and I loved that they packaged everything up safely and securely. I thought the price for the service and transit of the furniture piece was very competitive. I am happy that I went with TSI.
- Stephanie H.
Everything Arrived Packaged Neat and Fast
