Overall TSI was very responsive and frequently updated me on status of my shipment. The whole process was quite quick from initial pickup to final delivery. I felt like they took good care of my personal items. I priced a few other services and theirs looked like the best value.
- pete waldorf
Everything was done very professionally and I'm very happy with the result.
- Ian G.
Great Result and Service
TSI operates in the shipping niche of small loads, which is not easy to find. The customer service in planning is very good. The pick up and delivery of the item were as represented. It arrived in good condition. My only thought is that the price for shipping the item was high, though not as high as some competitors. I would use TSI again.
- Vanessa H
Philip Trendler was so courteous friendly on the phone and with all of his emails, which I greatly appreciated. This is why I choose TSI. Every part of the shipment went as scheduled without a hitch. Thank you for doing such a great job!
- Judith R.
Move Went Perfectly
Items were picked up slightly ahead of the quoted schedule, but otherwise was easy to arrange and the furniture was handled with care. Everything arrived in original condition and they called a few times before delivery to give the day of arrival and then a more narrow time window to expect them to drop off.
- Tristan L
I had no knowledge of how to transport a Grandfather clock from Iowa to Colorado. TSI could not have been more helpful, informative and professional. From the salesperson on the east coast, to the driver who packed, loaded and delivered the clock to CO, to the delivery guys who brought the clock to my home, everybody was professional, thorough, and kind. I will recommend this company to anybody who needs something transported across the country.
- Tracy R
The pick-up was a few weeks outside of the estimated 15 days. That was fine, When I contacted Philip Trendler, it was resolved and shipment was picked up a few days later. Excellent customer service in a segment of the industry that has earned a terrible reputation. Professional treatment from the first contact to this survey. You provided considerable value for dollars spent.
- Bruce W.
Adaptive and Prompt Shipment
Shipping is expensive, But that’s anywhere. Your prices were much better than others I shopped around for. Communication was continuous, which kept me well informed and didn't require any inquiry on my end.
- Jonathan H.
TSI Kept Me Well Informed
The staff were exceptionally friendly and helpful, especially given some of the complications with my shipment. Would recommend.
- Katherine P.
Cross Country with Ease