Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
Had a leather sofa and a couple of recliners we needed shipped from Naples Florida to our home in Illinois. All the major carriers had minimal weight charge requirements that where just to high to justify shipping the furniture. My wife found TSI and we gave them a call. The price was cut in half and they showed up right on time in Naples and we received the furniture a couple of weeks later. Great service and fair pricing.
- Anthony Nicosia
I was impressed with the professionalism of all that were involved.
- Dianne C.
Pro Service Moving to Virginia!
TSI moved a valued piano with sentimental value to my mom who had to leave her home of 50 years. The took great care with the piano, communicated efficiently and were on-time for both the pickup and delivery scheduled.
- Andrea Porter
Super friendly staff, prompt pick-up in Pennsylvania of my mother's grandfather clock, and delivery was within a month in Montana. The key was lost, but lucky me my clock guy in Montana had an extra and with a little modification made it work. I would use TSI again.
- Betty B.
Wonderful service
Easy to work with
Very professional
Good value
Extremely responsive....Matthew was terrific to work with
- Melinda Ziegler
I had a grandfather clock and my Mom's China shipped... everything was in fantastic shape. TSI did a great job!!!!
- Patricia B.
Items Arrived Perfectly
Very satisfied with your company – from the first time we contacted it to the moment the furniture was delivered. The price was the best we found and the service was professional and customer satisfaction oriented. The arrival time for delivery was ONLY 30 minutes so although “late” not anything that was not reasonable or that ruined my day plans. Highly recommend this company.
- Elvira
Best Price Around
Philip Trendler was so courteous friendly on the phone and with all of his emails, which I greatly appreciated. This is why I choose TSI. Every part of the shipment went as scheduled without a hitch. Thank you for doing such a great job!
- Judith R.
Move Went Perfectly
