TSI did a great job shipping my oriental rugs across the country on short notice. They handled a difficult customer very professionally. They were able to arrange pick up of the rugs from a small-town location in NY and the items arrived in CA when they said they would with no problems. Initially, I was concerned about some of the reviews but then I realized that many logistics companies had problems during COVID. The items were packed very well and arrived in good shape. Thank you, TSI team!
- Christine Orich
Kathy Temple was courteous and prompt in arranging the service. She was also great at responding to questions. Status updates were sent regularly while my piano was in transit. Appreciated the efficient and professional service.
- Ora R.
Responsive Service
I contacted your company after several of the big name companies would not pickup, package and ship my wheelchair. TSI had no problems with handling it and even gave me a 10% discount on the price. Thanks so much to my moving specialist, it was a pleasure dealing with her and TSI.
- Roy J.
Wheelchair Shipment
Thank you for the individualized service for moving a few special furniture items across the country. They arrived safe and sound and were delivered by competent and pleasant delivery servicemen. They arrived in about half of the time as I expected. I have used your company in the past for a similar move and would use you again if I need it. Thank you.
- Lin
Repeat TSI Shipper
Everything went smooth as silk. Pick and delivery was excellent. Nothing was damaged in any way, including very large pictures under glass. Highly recommend.
- Kenneth C.
Picture Shipping with Care
My experience with TSI was an extremely good one. My consultant was pleasant, knowledgeable, and patient with all my questions. My shipment was picked up early in the stated time frame and delivered early within the stated time frame. Everything was in good shape and the ‘white gloves’ delivery team did a great job with the re-assembly.
- Patricia
Working With TSI Was Wonderful
I found TSI to be great coordinating the delivery. They were patient and answered all my questions. They were well priced and offered more amenities with their service; tracking of item, pick up and delivery by the moving company, available for questions, wrap/pack, carry, bring in house, unwrap, set up, and cart off trash. I was pleasantly surprised to have my items picked up a bit early. The timing and coordination of the pick up was exactly as described and worked without any problems. The delivery was EXACTLY on time to the day and the hour. The men were professional and friendly. My buffet was delivered without any damage. I would highly recommend TSI.
- Jan L.
Excellent Timing and Coordination
So easy for the family as we were all living out of state. Made shipping seamless in order for us to keep those special pieces in the family.
- Katherine T.
Cross Country Pick Up and Drop Off Made Simple
It was a pleasure working with your company. You made the move easy. Your rep was very knowledgeable, efficient, and was able to answer all of my questions. The packers were timely and did a great job packing my fragile objects. The delivery was also done on a timely basis. I would definitely use your company again for a coast to coast move.
- Mary
Coast to Coast Partial Move
