Customer service at TSI was excellent. I was very comfortable with the rep and all the information he shared with me about the process. I could not have been more pleased. The men who picked my furniture up were just amazing. I wanted to adopt them. April was an absolute god send. My furniture delivery was available before I got to Maryland, but that was no problem for April. The gentlemen who dropped off my furniture were equally wonderful. I was confused about my bed set up but they were very patient and reassuring. Thank you for a great experience.
- Roseanne D.
Fast and Friendly Shipping to MD
My experience with TSI was an extremely good one. My consultant was pleasant, knowledgeable, and patient with all my questions. My shipment was picked up early in the stated time frame and delivered early within the stated time frame. Everything was in good shape and the ‘white gloves’ delivery team did a great job with the re-assembly.
- Patricia
Working With TSI Was Wonderful
The two gentlemen who picked up and delivered my shipment were courteous and professional. They did an excellent job. TSI does exactly what they say they will do. It is important that the shipper understands the time needed to complete the transaction and remains patient. Thank you for a job well done.
- Bob C.
Masters at Shipping
I am so pleased with the service I received from TSI. I shipped a unique sofa set to a family member in a different state. The care that was taken ( from the pick up to the delivery) ensured the set got to its destination in the pristine condition it was picked up. Thank you so much TSI!
- Lisa S.
I had never used a shipping company to have an item picked up in another state and delivered to me at home. Everyone was helpful and kind and very patient, all of which I very much appreciated. The gentlemen who made the delivery were courteous and quick. All in all I am extremely satisfied with my experience.
- Beth
Punctual Pick-up
They ship my grandfather clock from MA to NC it took long to me. But over all everything was very good. They kept me informed, sale represent was patient and very nIce.
I would recommend them.
- Paula Mckoy Lawrence
This is one survey I was really hoping to receive. When I saw the care that was taken to preserve my items during shipment I was over the moon. The people from the drivers to all the absolutely wonderful assistance throughout this entire project was above reproach. I checked around for the best possible price and checked reviews and TSI came in first. Now, having personally gone through the process myself, I know exactly who to seek and recommend in the future without any pause. My heartiest thank you.
- Thomas L.
Stellar Service with Special Care!!!
Very good communication with my moving consultant on the front end. He arranged for local vendor to pick up goods as my window for being in LA did not coincide with their regular crew. The local vendor held the goods until TSI’s crew picked them up. Goods arrived week of December 14th in good shape. Very nice guys who delivered goods.
- Patrick
Very Nice Delivery Guys
I used this company many years ago for an eBay purchased dining table and am pleased that they are still a reliable and excellent company. This time I purchased a library card catalog in Chicago that needed to get to me in Santa Monica. The booking process is easy and informative. The follow-ups and updates are good and best of all the delivery guys were polite, professional and considerate. Use them with confidence.
- Laurelei B