We were recommended by our local piano dealer, but also shipped a table and chairs too! TSI was great, and everything arrived safely with no issues.
- Leslie B.
Recommended By Our Local Piano Dealer!
I was shipping some antique family furniture from my Mother's house in Baton Rouge after she passed away over to my house in Colorado Springs. I could not be more happy and pleased that everything arrived in the same condition as they were when picked up. Both the pickup and delivery people were very nice and accommodating; placing the furniture right where I needed it.
- Delisa N.
Excellent Service For Antiques
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
Great job. Good attention to detail, good follow up, pro-active in all respects from inquiry, to booking, to delivery.
- Elaine R.
Great Shipping to Maryland
I was very pleased with your service. The furniture was carefully packed and picked up and delivered with extreme courtesy by movers. The customer service was efficient, explained the process and insurance well and available for follow-up calls.
- Janeen K.
Carefully Packed Furniture
Customer service at TSI was excellent. I was very comfortable with the rep and all the information he shared with me about the process. I could not have been more pleased. The men who picked my furniture up were just amazing. I wanted to adopt them. April was an absolute god send. My furniture delivery was available before I got to Maryland, but that was no problem for April. The gentlemen who dropped off my furniture were equally wonderful. I was confused about my bed set up but they were very patient and reassuring. Thank you for a great experience.
- Roseanne D.
Fast and Friendly Shipping to MD
From the beginning, I was pleased with the process. Steve was very helpful and did a great job of answering my questions and making a realistic estimate of what the cost would be. I was very impressed with the efficiency and care taken with the packing and loading of the furniture and china. Everything was delivered and unloaded very carefully. I highly recommend TSI. Thank you for making the move seamless.
- Kathy J.
Seamless Move
I am very impressed with the level of customer service. Everyone was pleasant, professional and courteous. The price was great too! Thank you
- Julie M.
Great Price & Great Service
My sales rep was wonderful, patient, and incredibly responsive during the whole scheduling process. The gentlemen who dropped off the stuff were extremely helpful, kind, friendly, professional, and courteous and went out of their way to help me deal with the shipment. This was an excellent process and I would highly recommend TSI.
- Therese
Excellent Process All the Way