TSI was absolutely outstanding for my cross country, small move. They were thorough, professional, courteous, and incredibly responsive. Only one plate was broken in the move (and I packed everything, so that was my responsibility). All boxes and one bundle were delivered on time and in excellent condition. I highly recommend TSI.
- Veronica
TSI is Incredibly Responsive
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
The pickup was arranged and executed as planned. TSI wanted to deliver before we were at the receiving location but accommodated our request for a later date. We were impressed with the protective wrappings on the loveseat on arrival.
- Robert C.
From the sales department to the final destination delivery people, every person was professional, helpful and kind. I got consistent email updates during transit (my item was delivered from IA to CO), and when it came to pickup and delivery windows, my updates were hourly. Let TSI take the worry out of long distance moving.
- TraceyR
Your service was recommended by the seller. Since it was my first time purchasing from eBay and having no connections for picking up my purchase (or getting it to Virginia), I went with the recommendation. I was very happy with the results. Kathy Temple was my contact and she did an amazing job! She walked me through every step of the process and gave me very quick and accurate quotations. I couldn't be happier with Kathy and TSI.
- Russell V.
Successful eBay Shipment
I had no knowledge of how to transport a Grandfather clock from Iowa to Colorado. TSI could not have been more helpful, informative and professional. From the salesperson on the east coast, to the driver who packed, loaded and delivered the clock to CO, to the delivery guys who brought the clock to my home, everybody was professional, thorough, and kind. I will recommend this company to anybody who needs something transported across the country.
- Tracy R
well organized, clear in expectations. you get what you pay for.
- Thomas Wallach
We had a good experience moving valuable dishes from NJ to TN with TSI. The window of time they gave us for delivery extended to the end of January. We were delighted that the delivery was a few days before Christmas for china and Christmas dishes! The white glove service worked well.
- Sandy Frantz
Service was professional, I knew what to expect, delivery guys went especially out of their way to make sure everything was perfect before they left. Would definitely use TSI again! Thanks!!
- Nancy R.
Prompt Delivery with Attention to Detail