In 50 years of being in businesses that required shipping, TSI is far and away the absolute best I have ever worked with. I have never had this kind of service from any other person taking care of my shipping needs, both coming and going. I will continue to use TSI for all my shipping needs.
- Albert B.
TSI is the Absolute Best
TSI took customer service to its highest level throughout this entire process. I was informed, and received timely notifications as to status, the service was precisely delivered as promised.... I was thrilled and highly satisfied. I have recommended your service to three other families SO FAR. Good service at a competitive rate is alive and well at TSI - thanks to all beginning with Steve Sergeant and ending with the drivers who brought my family heirlooms down my driveway! Kudos all around.
- Rose E.
Awesome Rates and Service! Have Recommended to Many Others
It was a pleasure working with your company. You made the move easy. Your rep was very knowledgeable, efficient, and was able to answer all of my questions. The packers were timely and did a great job packing my fragile objects. The delivery was also done on a timely basis. I would definitely use your company again for a coast to coast move.
- Mary
Coast to Coast Partial Move
I was pleasantly surprised with the early pickup day. This made a stressful time much easier to deal with. I expected delivery in three weeks and my stuff almost beat me home.
- JK J.
Grandfather Clock Shipped with Ease
I work and live in two different states, so I needed to move personal effects, while keeping my home base intact. TSI allowed me to move what I wanted, and charged me by the pound instead of imposing a high mandatory minimum that is imposed by most moving companies. I was able to move all the things I wanted, at a fair price. Priceless!
- Kim H.
Priceless!
I had two family heirlooms I needed shipped from Massachusetts to Wisconsin. A cedar chest and six foot framed embroidery. I called four shipping companies. TSI was the only one to call me back, and did so within 24-48 hours at each step of the way, and they were overloaded with work at the time. They packed the items very well and they arrived in good condition. The only ding, (4 stars instead of 5), is that they said they'd call before pickup and drop off (coordinator gave a couple day window for each) and they didn't. They just showed up. Not a big issue this year cause we WFH at both ends right now during pandemic. And to be fair, the pickup and drop off folks are third party contactors. Overall, they're a bit pricey, but your items will be taken care of.
- SC “Wisconsin Traveller” L
We recently had our parent's dining table and chairs shipped from CA to PA; TSI made the process so very easy. They were quick to respond to questions and the table was delivered on time, in great shape, and the team set it up exactly where we requested. We would absolutely use TSI again and in fact are repeat customers as we had shipped the same furniture from MD to CA 4 years ago. When we wanted it back, we knew exactly who to call!
- Mindy Bickel
I would like to thank Kathy Temple who was very helpful and patient. Especially considering the time difference between our two countries. She made the whole transaction easy to set up from the other side of the world!
- Maryann M.
Arranged From a Different Country!
Wonderful service
Easy to work with
Very professional
Good value
Extremely responsive....Matthew was terrific to work with
- Melinda Ziegler