TSI operates in the shipping niche of small loads, which is not easy to find. The customer service in planning is very good. The pick up and delivery of the item were as represented. It arrived in good condition. My only thought is that the price for shipping the item was high, though not as high as some competitors. I would use TSI again.
- Vanessa H
I contacted your company after several of the big name companies would not pickup, package and ship my wheelchair. TSI had no problems with handling it and even gave me a 10% discount on the price. Thanks so much to my moving specialist, it was a pleasure dealing with her and TSI.
- Roy J.
Wheelchair Shipment
It was a pleasure working with your company. You made the move easy. Your rep was very knowledgeable, efficient, and was able to answer all of my questions. The packers were timely and did a great job packing my fragile objects. The delivery was also done on a timely basis. I would definitely use your company again for a coast to coast move.
- Mary
Coast to Coast Partial Move
I participated in the live chat online. The moving specialist was able to give me a quote very quickly. The price I received was extremely reasonable. By the end of the day I had a bill of lading. Pickup was the next business day and my items were delivered 2 days later.
- Mike B.
Live Chat
We were pleasantly treated throughout the entire process. From the booking to the actual delivery, everything was communicated extremely well and we were very happy with the services.
- Joan W.
Simple Process with a Responsive Team
I found TSI to be great coordinating the delivery. They were patient and answered all my questions. They were well priced and offered more amenities with their service; tracking of item, pick up and delivery by the moving company, available for questions, wrap/pack, carry, bring in house, unwrap, set up, and cart off trash. I was pleasantly surprised to have my items picked up a bit early. The timing and coordination of the pick up was exactly as described and worked without any problems. The delivery was EXACTLY on time to the day and the hour. The men were professional and friendly. My buffet was delivered without any damage. I would highly recommend TSI.
- Jan L.
Excellent Timing and Coordination
I have already made 2 referrals of friends who need your services. The moving consultant in Pennsylvania was a ’15’ out of ’10’. The men who brought my things were excellent. Only request would be to have more notice of the delivery. Thank you SO very much. Great job.
- Deborah L.
Customer Service was a 15 out of 10
I used this company many years ago for an eBay purchased dining table and am pleased that they are still a reliable and excellent company. This time I purchased a library card catalog in Chicago that needed to get to me in Santa Monica. The booking process is easy and informative. The follow-ups and updates are good and best of all the delivery guys were polite, professional and considerate. Use them with confidence.
- Laurelei B
Excellent communication. Pick up and delivery was very professional.
- Denine Boyle