My sales rep was wonderful, patient, and incredibly responsive during the whole scheduling process. The gentlemen who dropped off the stuff were extremely helpful, kind, friendly, professional, and courteous and went out of their way to help me deal with the shipment. This was an excellent process and I would highly recommend TSI.
- Therese
Excellent Process All the Way
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
The entire experience went smoothly, was very efficient and was happy with the price too!
- Brittany B.
Well priced with Superior Service
I have already made 2 referrals of friends who need your services. The moving consultant in Pennsylvania was a ’15’ out of ’10’. The men who brought my things were excellent. Only request would be to have more notice of the delivery. Thank you SO very much. Great job.
- Deborah L.
Customer Service was a 15 out of 10
I am very impressed with TSI. I researched companies and found excellent consumer comments about the company. From the very first phone call through planning the move was excellent. Kudos to my moving consultant who planned and coordinated the move with me. Bottom line, I will use this company again and recommend them to friends.
- Terence B.
Kudos to TSI
The representative I communicated with by email and phone went above and beyond to answer my questions and make this process headache free. Would recommend TSI.
- Cheryl M.
Great Communication
This is the best & cheapest shipping company ever. They are very reliable & the customer service is EXCELLENT. I will definitely be doing business with this company again.
- Theresa
TSI Is Very Reliable
From the beginning, I was pleased with the process. Steve was very helpful and did a great job of answering my questions and making a realistic estimate of what the cost would be. I was very impressed with the efficiency and care taken with the packing and loading of the furniture and china. Everything was delivered and unloaded very carefully. I highly recommend TSI. Thank you for making the move seamless.
- Kathy J.
Seamless Move
Everything went smoothly. My parents, who were at the pick-up location, had to do nothing more than give access to the buildings where the furniture was stored. The movers did everything. They were efficient and professional. The delivery was equally smooth. This was so much better than trying to do a self-move. Great experience!
- Flo W.
TSI is Better Than a Self Move