I was very impressed with the knowledge, professionalism, and genuine caring that I received from the folks at TSI. They were very friendly. They explained how the process would work in detail. Everything was done as they said it would be. I don’t mind paying a fair fee for such first class service.
- Kurtis S.
A Fair Fee for First Class Service
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
I had never heard of TSI and was a little hesitant to book this shipment. But they were professionals from the first phone call to the final drop-off. Thanks, TSI!
- Heber H.
Professionals From Start to Finish
Thanks for shipping cherished items from my childhood home across country to my home. You worked to get me the lowest price and were so thoughtful, which really helped me during the time following my father’s death. Now I have a few pieces of furniture, family photos and mementos with me in my own home to remember them by.
- Janet B.
Cherished Items Successfully Shipped Across Country
My sales rep was wonderful, patient, and incredibly responsive during the whole scheduling process. The gentlemen who dropped off the stuff were extremely helpful, kind, friendly, professional, and courteous and went out of their way to help me deal with the shipment. This was an excellent process and I would highly recommend TSI.
- Therese
Excellent Process All the Way
Everything was simple and done as agreed. Personnel I had contact with were pleasant and friendly. Delivery guys wanted to make sure we were pleased and everything was good before leaving. Being prior Military I've made many moves with many companies and this one shipment, although small, was the easiest and everyone was very polite and helpful. Thank you and I'll recommend you if I ever have a need for your services or know of someone that does.
- Peter D.
After Countless Moves, this One Left Me Impressed
The delivery guys were great. Very polite and neat. The cleaned up all the packing mess before they left.
- Lynne Q.
No packing or unpacking mess
I would like to thank Kathy Temple who was very helpful and patient. Especially considering the time difference between our two countries. She made the whole transaction easy to set up from the other side of the world!
- Maryann M.
Arranged From a Different Country!
Delivery went smoothly. The items had no damage and the movers were friendly, professional, and swift.
- Jeff Peiffer