Telephone sales rep was very helpful both utilizing live chat as well as phone call follow up and managing expectations throughout the process from start to finish. Furniture was delivered on time and the guys were great and extremely helpful in moving items where new furniture was to be located. Thank you for the seamless work.
- Todd S.
TSI Provides a Quality Shipping Service
I was extremely happy with my experience with TSI, moving an armoire and nightstand from northwest suburban Chicago to Rochester, Minn. I very seldom fill out reviews, but because my experience was exceptional, I decided to write a review. TSI was efficient, on time with commitments, commutative and the furniture arrived w/o damage. I will use them again, if needed, and would not hesitate to recommend to others.
- Jingram
Very professional staff. Communication was always prompt, polite and expressed great interest and assurance in our transaction. Updates were frequent and accurate. Everything was done exactly as promised. Our item arrived in perfect condition. Not a scratch! We had a wonderful experience working with TSI.
- Christine K.
Item Arrived in Perfect Condition
Only 4 of the 6 items were delivered on the initial scheduled date. It took almost a week to locate and reschedule a delivery for the missed items, arriving 12 days after the original date. Overall, I'd rate TSI 8 out of 10!
- Christopher K.
Late Delivery, Good Service.
My precious items were delivered to me faster than I had expected and everyone I dealt with along the way was so helpful. I thank you all for taking such good care of my priceless family heirlooms!
- Judy G.
Family Heirlooms
Employees were professional, knew how to wrap and protect each item being shipped. Explained the process of pickup, storage and delivery.
- Meli C.
Movers Took Extra Care
Philip Trendler was so courteous friendly on the phone and with all of his emails, which I greatly appreciated. This is why I choose TSI. Every part of the shipment went as scheduled without a hitch. Thank you for doing such a great job!
- Judith R.
Move Went Perfectly
From the start TSI was so helpful in moving a few furniture pieces, a very fragile curio cabinet, a couple paintings and 20+ small/medium boxes from MN to FL. All items were carefully wrapped and loaded on the truck to be transported at the scheduled time. Communication was spot on, at the time of pick up, when the item were on a truck to FL and drop off. I will definitely use them again! Thanks for making that part of the move easy!!!
- Stephanie Harlan
Based on my first experience with TSI, I would use them a thousand times over! The process was incredibly easy from start to finish and the price unbeatable. My high end furniture arrived in pristine condition and a day early!
- Jennifer
I Would Use Them a Thousand Times Over!