WELL DONE. The TSI group explained the entire procedure of pick up and delivery. When I asked my long time UPS shipping guy if UPS could pick up and deliver a very important piece of furniture in Lexington, Va. and deliver to Knoxville, Tn., he said yes but I should absolutely use TSI. He was right.
- Doug Klein
Excellent service-I was so happy to see my great grandfathers jelly cupboard. It was totally protected and wrapped. Perfect condition during the shipment. If I had any concerns, I would reach out and I was kept up to date.
The gentlemen that delivered to my door-called and said they would be arriving shortly...(within 12 minutes) there they were!
Start to finish-First Class!!
So happy-highly recommend them!!
Thank you so much
- B.L.
Dining room set was picked up as scheduled and with no problems. Delivery was within the time expected and the delivery personnel were very polite, careful, assembled the table correctly and asked a few times if we needed anything else and if they could do anything else to help. Even all the extra seat cushions arrived in one piece. I'm retired military and our family has moved many times. This shipment was the easiest and best I've seen to date! Thank you very much as my Mother was very proud of this table and she left it to us in her will. Thank you for taking such great care of our memories!
- Peter D.
Taking Care of Our Tangible Memories
The gentleman who picked up was efficient, professional, well-mannered, and prompt. The gentleman who dropped it off for my sister was equally the same, and she was thoroughly impressed with how helpful he was! This was a special delivery to help my sister's family out, and I am eternally grateful it was managed with the same white gloves as if I did it personally.
- Brady F.
Outstanding Service to My Sister!
I sent some furniture and boxes across the country in December. They were ahead od schedule on both ends at a very busy time of the year. Customer service was great and items arrived in perfect condition.
- Susan W.
Furniture And Boxes Shipped Easily
I scheduled pick up for my grandfather clock in California and they arrived on time. After carefully loading my clock into the van, they took it to the shop for crating and from there it was shipped to Massachusetts. They called the day before to schedule the drop off. Again they arrived on time and very carefully brought the clock into my home and unpacked it, then took all the packing material with them when they left. I am very pleased with their professionalism.
- Beverly M.
Clean and Friendly Customer Service for My Grandfather Clock
Okay I am probably a very serious person to judge this company since I am a LTL OTR trucker with a 100% pick up and delivery record and most company’s have very few drivers who can be in 1% club of trucking, but TSI's in the 1% club and delivers my standard of service and I am very glad I picked them and will always use this service when I cannot move anything on my own truck. Thanks!!!
- Debra K.
Transit Systems is in the 1% Club
I had never heard of TSI and was a little hesitant to book this shipment. But they were professionals from the first phone call to the final drop-off. Thanks, TSI!
- Heber H.
Professionals From Start to Finish
TSI was responsive and very helpful in getting us through our first experience at shipping a grandfather clock that held an immense amount of sentimental value. the Company was also especially helpful to help us navigate getting the pickup date in between vacation dates. Thank you for getting the clock to our family who live in another state. When I need to ship things in the future I will be using TSI.
- Dvonne Henderson