WELL DONE. The TSI group explained the entire procedure of pick up and delivery. When I asked my long time UPS shipping guy if UPS could pick up and deliver a very important piece of furniture in Lexington, Va. and deliver to Knoxville, Tn., he said yes but I should absolutely use TSI. He was right.
- Doug Klein
I had never heard of TSI and was a little hesitant to book this shipment. But they were professionals from the first phone call to the final drop-off. Thanks, TSI!
- Heber H.
Professionals From Start to Finish
TSI was able to handle my shipment of oriental rugs from a small town in NY to CA. On short notice they made it happen. All items were well packed and arrived safely and on time. The service was very professional, accessible and friendly.
- Christine O.
I used this company many years ago for an eBay purchased dining table and am pleased that they are still a reliable and excellent company. This time I purchased a library card catalog in Chicago that needed to get to me in Santa Monica. The booking process is easy and informative. The follow-ups and updates are good and best of all the delivery guys were polite, professional and considerate. Use them with confidence.
- Laurelei B
Only 4 of the 6 items were delivered on the initial scheduled date. It took almost a week to locate and reschedule a delivery for the missed items, arriving 12 days after the original date. Overall, I'd rate TSI 8 out of 10!
- Christopher K.
Late Delivery, Good Service.
Delivery went smoothly. The items had no damage and the movers were friendly, professional, and swift.
- Jeff Peiffer
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
When I selected TSI, I very nervous since time and money were the two resources that I could not afford to waste. They did not disappoint me . Overall my experience with TSI was great.
- Susan B.
No Disappointment
Everything was simple and done as agreed. Personnel I had contact with were pleasant and friendly. Delivery guys wanted to make sure we were pleased and everything was good before leaving. Being prior Military I've made many moves with many companies and this one shipment, although small, was the easiest and everyone was very polite and helpful. Thank you and I'll recommend you if I ever have a need for your services or know of someone that does.
- Peter D.
After Countless Moves, this One Left Me Impressed