The delivery guys were great. Very polite and neat. The cleaned up all the packing mess before they left.
- Lynne Q.
No packing or unpacking mess
My item arrived much sooner than I expected (on a Sunday in fact). The item was well protected and undamaged upon arrival. The delivery crew was kind and respectful (charming, really). They brought my item in, placed it exactly where I wanted it and unpackaged it themselves. I was reluctant to spend so much but it was worth the money to have a precious family heirloom delivered right to my rural home. I didn't have to worry about a thing! Thanks TSI!
- Kathryn O.
Heirloom Arrived Earlier Then Expected
This is one survey I was really hoping to receive. When I saw the care that was taken to preserve my items during shipment I was over the moon. The people from the drivers to all the absolutely wonderful assistance throughout this entire project was above reproach. I checked around for the best possible price and checked reviews and TSI came in first. Now, having personally gone through the process myself, I know exactly who to seek and recommend in the future without any pause. My heartiest thank you.
- Thomas L.
Stellar Service with Special Care!!!
TSI operates in the shipping niche of small loads, which is not easy to find. The customer service in planning is very good. The pick up and delivery of the item were as represented. It arrived in good condition. My only thought is that the price for shipping the item was high, though not as high as some competitors. I would use TSI again.
- Vanessa H
I was pleasantly surprised with the early pickup day. This made a stressful time much easier to deal with. I expected delivery in three weeks and my stuff almost beat me home.
- JK J.
Grandfather Clock Shipped with Ease
Very satisfied with your company – from the first time we contacted it to the moment the furniture was delivered. The price was the best we found and the service was professional and customer satisfaction oriented. The arrival time for delivery was ONLY 30 minutes so although “late” not anything that was not reasonable or that ruined my day plans. Highly recommend this company.
- Elvira
Best Price Around
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
I was extremely happy with my experience with TSI, moving an armoire and nightstand from northwest suburban Chicago to Rochester, Minn. I very seldom fill out reviews, but because my experience was exceptional, I decided to write a review. TSI was efficient, on time with commitments, commutative and the furniture arrived w/o damage. I will use them again, if needed, and would not hesitate to recommend to others.
- Jingram
Excellent service-I was so happy to see my great grandfathers jelly cupboard. It was totally protected and wrapped. Perfect condition during the shipment. If I had any concerns, I would reach out and I was kept up to date.
The gentlemen that delivered to my door-called and said they would be arriving shortly...(within 12 minutes) there they were!
Start to finish-First Class!!
So happy-highly recommend them!!
Thank you so much
- B.L.
