Very professional staff. Communication was always prompt, polite and expressed great interest and assurance in our transaction. Updates were frequent and accurate. Everything was done exactly as promised. Our item arrived in perfect condition. Not a scratch! We had a wonderful experience working with TSI.
- Christine K.
Item Arrived in Perfect Condition
I have already made 2 referrals of friends who need your services. The moving consultant in Pennsylvania was a ’15’ out of ’10’. The men who brought my things were excellent. Only request would be to have more notice of the delivery. Thank you SO very much. Great job.
- Deborah L.
Customer Service was a 15 out of 10
We had a good experience moving valuable dishes from NJ to TN with TSI. The window of time they gave us for delivery extended to the end of January. We were delighted that the delivery was a few days before Christmas for china and Christmas dishes! The white glove service worked well.
- Sandy Frantz
The men who handled the pick up and delivery were excellent, professional, informative and courteous. All communications were on point as well. This is the second time I have used TSI and highly recommend them to friends and family.
- Carol M.
Second Time Using TSI
I had never heard of TSI and was a little hesitant to book this shipment. But they were professionals from the first phone call to the final drop-off. Thanks, TSI!
- Heber H.
Professionals From Start to Finish
Excellent customer service. Talked to the same person each time I called and was given updates regularly. They suggested methods of packaging which reduced costs on my end. Pick up was not troublesome at all. The driver was very friendly and explained how shipping was carried out. I would/will use TSI again.
- Jorge F.
TSI Gave Regular Updates
I was very satisfied with the customer service. The moving consultant handled by requests and met my moving concerns in a patient, yet timely, and informative way. When I needed to contact him off hours because I live abroad, I was responded to by him quickly or redirected and got my questions answered in a timely, informative and friendly way.
- Arden L.
Piano Move in Expert Fashion
I was very pleased with your service. The furniture was carefully packed and picked up and delivered with extreme courtesy by movers. The customer service was efficient, explained the process and insurance well and available for follow-up calls.
- Janeen K.
Carefully Packed Furniture
We have used TSI for years and consider them part of our extended team. Most recently, they handled a 'white glove' transport for handmade furniture going cross-country. The recipient and our local customer were so pleased that our local customer has already given us a heads' up that he's making additional pieces to go cross-country AND internationally. Thanks TSI -- well done!
- Masterpiece Shipping