I may have had a misunderstanding regarding pick up. I had it in my mind that the driver would help loading from the curb. The initial driver was 8 1/2 months pregnant and could lift nothing. So we had to reschedule for the next day when help could be arranged. However, the delivery was early and all goods were in good shape, so I'm happy.
- Thomas B.
Early Delivery
I had a 100 year old antique china hutch moved from my home in CA. to my son's home in TX. It was an excellent coordination of packing, moving and arrival at the destination I have never seen before. I hope other antique owners pay attention to the quality provided by this company, if they don't, that's their loss. I definetly will call them again.
- R.D.
Carol Tract was so helpful and very pleasant to deal with. We were shipping a vintage rug with a lot of sentimental value from my Dad's estate.
- Andrea N.
Helpful Cross Country Vintage Rug Shipping
Excellent job. Packaging was difficult, but it all arrived safely. Thanks!
- Roberta H.
Shipped my Rug Across the Country
Carol was fantastic with customer service. I was worried about using a service like this, as you can read crazy things on the internet, but she told me she had been with the company 20+ years, and any question I asked her she was very educated and explained things clearly to me. Thank you Carol for making a stressful time in our lives less stressful!
- Doreen M.
Knowledgable Staff!
Initial contact was handled in a professional manner - I have since recommended your service.
- Bill H.
Professional and Organized
Very professional and responsive from beginning to end.
- Tracy K.
Kind with My Furniture
I used this company many years ago for an eBay purchased dining table and am pleased that they are still a reliable and excellent company. This time I purchased a library card catalog in Chicago that needed to get to me in Santa Monica. The booking process is easy and informative. The follow-ups and updates are good and best of all the delivery guys were polite, professional and considerate. Use them with confidence.
- Laurelei B
I needed to ship an antique dresser from Indianapolis to Atlanta. It was an old, fragile piece that had more sentimental than actual value. They packed it carefully and took a great deal of care when moving it. In the midst of the shipping period, the recipient had to leave the country unexpectedly without a definite return date. TSI stored the piece and delivered it within days of the recipient's return. The communication was wonderful. All the staff were extremely helpful and friendly. They gave me their direct phone numbers and responded right away when i contacted them. I would highly recommend them.
- Roxanne K