I found TSI to be great coordinating the delivery. They were patient and answered all my questions. They were well priced and offered more amenities with their service; tracking of item, pick up and delivery by the moving company, available for questions, wrap/pack, carry, bring in house, unwrap, set up, and cart off trash. I was pleasantly surprised to have my items picked up a bit early. The timing and coordination of the pick up was exactly as described and worked without any problems. The delivery was EXACTLY on time to the day and the hour. The men were professional and friendly. My buffet was delivered without any damage. I would highly recommend TSI.
- Jan L.
Excellent Timing and Coordination
Kathy was great. Very responsive to my emails. The driver/movers were courteous, responsive and efficient. I would definitely use your service again and highly recommend you to my friends!!
- Karen B.
Would Recommend, Great Customer Service!
Items were picked up slightly ahead of the quoted schedule, but otherwise was easy to arrange and the furniture was handled with care. Everything arrived in original condition and they called a few times before delivery to give the day of arrival and then a more narrow time window to expect them to drop off.
- Tristan L
TSI was amazingly helpful. Very reassuring, professional, and responsive. The movers were also very professional, and incomparably better than the movers hired by typical furniture delivery services. The only thing I wish was better is the window for shipment, which is 20 business days, but that was part of the deal, which I understand.
- Xin P.
Amazingly Helpful Staff
TSI was wonderful helping me arrange the shipment of a bed I purchased on Ebay. Everything was done in a timely fashion. The furniture was wrapped and protected magnificently. The delivery men were exceptionally professional and polite. I could not have asked for a better first-time experience. Outstanding service!!!
- Randy S.
Furniture Wrapped & Protected Magnificently
Professionally handled -everything was carefully wrapped and loaded, workers took notes on condition of furniture, they took their time to be careful, were polite, thorough and efficient. Very happy with your service and company. Notifications via email and phone calls were much appreciated. Would highly recommend your company.
- Joeseph
Very Happy With Transit Systems
The pick-up was a few weeks outside of the estimated 15 days. That was fine, When I contacted Philip Trendler, it was resolved and shipment was picked up a few days later. Excellent customer service in a segment of the industry that has earned a terrible reputation. Professional treatment from the first contact to this survey. You provided considerable value for dollars spent.
- Bruce W.
Adaptive and Prompt Shipment
Overall a great experience. Great customer service great pick up and delivery.
- Jennifer W.
Easy Shipping to the Next State Over
Very good communication with my moving consultant on the front end. He arranged for local vendor to pick up goods as my window for being in LA did not coincide with their regular crew. The local vendor held the goods until TSI’s crew picked them up. Goods arrived week of December 14th in good shape. Very nice guys who delivered goods.
- Patrick
Very Nice Delivery Guys