My item arrived much sooner than I expected (on a Sunday in fact). The item was well protected and undamaged upon arrival. The delivery crew was kind and respectful (charming, really). They brought my item in, placed it exactly where I wanted it and unpackaged it themselves. I was reluctant to spend so much but it was worth the money to have a precious family heirloom delivered right to my rural home. I didn't have to worry about a thing! Thanks TSI!
- Kathryn O.
Heirloom Arrived Earlier Then Expected
TSI was able to handle my shipment of oriental rugs from a small town in NY to CA. On short notice they made it happen. All items were well packed and arrived safely and on time. The service was very professional, accessible and friendly.
- Christine O.
Very satisfied with your company – from the first time we contacted it to the moment the furniture was delivered. The price was the best we found and the service was professional and customer satisfaction oriented. The arrival time for delivery was ONLY 30 minutes so although “late” not anything that was not reasonable or that ruined my day plans. Highly recommend this company.
- Elvira
Best Price Around
I always discounted buying large furniture that I couldn’t transport myself over a long distance. TSI made it so easy and every one that I dealt with was nice. Delivery people said they would deliver within a 2 hour specified period and they did. A great experience.
- Richard
TSI Made Shipping Easy
Engaging a shipping company to transport several furniture pieces from Washington state to Vermont and South Carolina turned out to be much more challenging than we anticipated given all the transportation issues caused by Covid and the fact that we were only shipping a total of four pieces.
We found TSI online and decided to make one shipment of two pieces and, if all went well, we would then arrange for a second shipment.
The TSI representative (Kathy Templeton) was responsive, knowledgeable and capable. The furniture pieces were well wrapped at pick-up, delivered in the same shape as when they left our home and within the expected time frame.
Everything went very well - thank you TSI.
- Dick Breen
From the sales department to the final destination delivery people, every person was professional, helpful and kind. I got consistent email updates during transit (my item was delivered from IA to CO), and when it came to pickup and delivery windows, my updates were hourly. Let TSI take the worry out of long distance moving.
- TraceyR
Thanks for shipping cherished items from my childhood home across country to my home. You worked to get me the lowest price and were so thoughtful, which really helped me during the time following my father’s death. Now I have a few pieces of furniture, family photos and mementos with me in my own home to remember them by.
- Janet B.
Cherished Items Successfully Shipped Across Country
Excellent in every category. Both pick up and delivery were as scheduled. Arrived on date expected. Notified of exact time the evening before. Guys were courteous and handled things carefully. No damages whatsoever! During delivery, guys took furniture up 16 steps and set it up. Even antique mirror was perfect on arrival.
- Lois
Antique Mirror Shipment Went Smoothly
I had two family heirlooms I needed shipped from Massachusetts to Wisconsin. A cedar chest and six foot framed embroidery. I called four shipping companies. TSI was the only one to call me back, and did so within 24-48 hours at each step of the way, and they were overloaded with work at the time. They packed the items very well and they arrived in good condition. The only ding, (4 stars instead of 5), is that they said they'd call before pickup and drop off (coordinator gave a couple day window for each) and they didn't. They just showed up. Not a big issue this year cause we WFH at both ends right now during pandemic. And to be fair, the pickup and drop off folks are third party contactors. Overall, they're a bit pricey, but your items will be taken care of.
- SC “Wisconsin Traveller” L