Engaging a shipping company to transport several furniture pieces from Washington state to Vermont and South Carolina turned out to be much more challenging than we anticipated given all the transportation issues caused by Covid and the fact that we were only shipping a total of four pieces.
We found TSI online and decided to make one shipment of two pieces and, if all went well, we would then arrange for a second shipment.
The TSI representative (Kathy Templeton) was responsive, knowledgeable and capable. The furniture pieces were well wrapped at pick-up, delivered in the same shape as when they left our home and within the expected time frame.
Everything went very well - thank you TSI.
- Dick Breen
Kathy Temple was courteous and prompt in arranging the service. She was also great at responding to questions. Status updates were sent regularly while my piano was in transit. Appreciated the efficient and professional service.
- Ora R.
Responsive Service
Thank you for such an amazing experience! My mattress and box springs came in a timely manner and were in the same condition as when I sent it. Very pleased with TSI.
- Taunya S.
Amazing Mattress and Box Spring Experience
I researched shipping companies. After talking to Tom Tract several times, I was convinced that this company was the most trusted to ship some special heirlooms from Georgia to California. All personnel involved in this move were professional and friendly. All furniture arrived in good shape.
- Glenda
Most Trusted Shipping Company
I had a grandfather clock and my Mom's China shipped... everything was in fantastic shape. TSI did a great job!!!!
- Patricia B.
Items Arrived Perfectly
Awesome job, super nice folks. Lots and lots of valuable china across the country and not a single piece broken.
- Michelle C.
Shipped a lot of Valuable China Across the Country Flawlessly
Shipping crew was amazing from pickup to drop off! Shipped wall clock with glass doors & sides…arrived in perfect condition
- Tracey P
We have used TSI for years and consider them part of our extended team. Most recently, they handled a 'white glove' transport for handmade furniture going cross-country. The recipient and our local customer were so pleased that our local customer has already given us a heads' up that he's making additional pieces to go cross-country AND internationally. Thanks TSI -- well done!
- Masterpiece Shipping
Excellent customer service. Talked to the same person each time I called and was given updates regularly. They suggested methods of packaging which reduced costs on my end. Pick up was not troublesome at all. The driver was very friendly and explained how shipping was carried out. I would/will use TSI again.
- Jorge F.
TSI Gave Regular Updates