I shipped two large couches from Southern California to Northern California. They were picked up as scheduled, nicely wrapped for shipping, and delivered in a timely fashion. When they arrived, they were unwrapped, put in place and all of the wrapping was removed. Flawless, professional and extremely reasonable - a terrific company!
- John Rieber
Shipping crew was amazing from pickup to drop off! Shipped wall clock with glass doors & sides…arrived in perfect condition
- Tracey P
Kathy Temple was helpful and very informative. She answered all my questions quickly. I'm very satisfied with the whole experience from start to finish!
- Janet W.
Responsive and Helpful Service
I had a 100 year old antique china hutch moved from my home in CA. to my son's home in TX. It was an excellent coordination of packing, moving and arrival at the destination I have never seen before. I hope other antique owners pay attention to the quality provided by this company, if they don't, that's their loss. I definetly will call them again.
- R.D.
I've never shipped furniture before, and I was very apprehensive after all the furniture-moving disaster stories I've heard recently. But TSI was easy to work with, very communicative, and did an excellent job. What a relief to have my cousin say, from rural New York State, that our great-grandmother's bed arrived in perfect condition!
- Cindy Robinson Moffett
The pick-up was a few weeks outside of the estimated 15 days. That was fine, When I contacted Philip Trendler, it was resolved and shipment was picked up a few days later. Excellent customer service in a segment of the industry that has earned a terrible reputation. Professional treatment from the first contact to this survey. You provided considerable value for dollars spent.
- Bruce W.
Adaptive and Prompt Shipment
I may have had a misunderstanding regarding pick up. I had it in my mind that the driver would help loading from the curb. The initial driver was 8 1/2 months pregnant and could lift nothing. So we had to reschedule for the next day when help could be arranged. However, the delivery was early and all goods were in good shape, so I'm happy.
- Thomas B.
Early Delivery
Your service was recommended by the seller. Since it was my first time purchasing from eBay and having no connections for picking up my purchase (or getting it to Virginia), I went with the recommendation. I was very happy with the results. Kathy Temple was my contact and she did an amazing job! She walked me through every step of the process and gave me very quick and accurate quotations. I couldn't be happier with Kathy and TSI.
- Russell V.
Successful eBay Shipment
The movers were professional, on time, and bent over backwards to be helpful. One of our best shipping experiences.
- Nancy W.
Helpful Piano Movers