My sales rep was wonderful, patient, and incredibly responsive during the whole scheduling process. The gentlemen who dropped off the stuff were extremely helpful, kind, friendly, professional, and courteous and went out of their way to help me deal with the shipment. This was an excellent process and I would highly recommend TSI.
- Therese
Excellent Process All the Way
Carol Tract was very helpful through the initial contact, quote, set-up, and changes to the delivery. The pick up and delivery went off without a hitch. The pick up driver was friendly and courteous. I wasn't at the delivery but I was told it was delivered and safe.
- Joe R.
Amazing Shipping and Smooth Delivery
My item arrived much sooner than I expected (on a Sunday in fact). The item was well protected and undamaged upon arrival. The delivery crew was kind and respectful (charming, really). They brought my item in, placed it exactly where I wanted it and unpackaged it themselves. I was reluctant to spend so much but it was worth the money to have a precious family heirloom delivered right to my rural home. I didn't have to worry about a thing! Thanks TSI!
- Kathryn O.
Heirloom Arrived Earlier Then Expected
Very good communication with my moving consultant on the front end. He arranged for local vendor to pick up goods as my window for being in LA did not coincide with their regular crew. The local vendor held the goods until TSI’s crew picked them up. Goods arrived week of December 14th in good shape. Very nice guys who delivered goods.
- Patrick
Very Nice Delivery Guys
Your service was recommended by the seller. Since it was my first time purchasing from eBay and having no connections for picking up my purchase (or getting it to Virginia), I went with the recommendation. I was very happy with the results. Kathy Temple was my contact and she did an amazing job! She walked me through every step of the process and gave me very quick and accurate quotations. I couldn't be happier with Kathy and TSI.
- Russell V.
Successful eBay Shipment
I was very impressed with the knowledge, professionalism, and genuine caring that I received from the folks at TSI. They were very friendly. They explained how the process would work in detail. Everything was done as they said it would be. I don’t mind paying a fair fee for such first class service.
- Kurtis S.
A Fair Fee for First Class Service
In 50 years of being in businesses that required shipping, TSI is far and away the absolute best I have ever worked with. I have never had this kind of service from any other person taking care of my shipping needs, both coming and going. I will continue to use TSI for all my shipping needs.
- Albert B.
TSI is the Absolute Best
Tom my sales rep was exceptionally good I must have called them 6 times for different quotes or combinations of quotes. He was terrific and very attentive, kept all the details in order. The pickup time great and the overall delivery was a good bit of time period but for my application that didn't matter. The price is right, follow through by the team who picked up the equipment were all very good. I frankly didn't know there was a company out there that could do it turn key. 4 boxes and furniture delivery all with TSI. I'll remember this in the future if I move back to Illinois from Florida. Overall you guys were terrific thanks Tom for being my point of contact.
- Gary F.
Very Satisfied Move From IL to FL
I had never heard of TSI and was a little hesitant to book this shipment. But they were professionals from the first phone call to the final drop-off. Thanks, TSI!
- Heber H.
Professionals From Start to Finish