Everyone was courteous, professional, well trained and helpful!
My order was very complicated!
Leaving my parents storage unit in Penn Valley CA
to be delivered to long Island NY, Burnt Hills, NY, Pennsylvania, and Riverside, CA!
Everything was distributed in a timely manner, communications were excellent, no damage to family treasures, and EVERYONE involved was mannerly, helpful , friendly and polite!
I HIGHLY RECOMMEND THIS COMPANY AND TELL EVERYONE ABOUT THEM!
- Jmullikin
My experience with TSI was an extremely good one. My consultant was pleasant, knowledgeable, and patient with all my questions. My shipment was picked up early in the stated time frame and delivered early within the stated time frame. Everything was in good shape and the ‘white gloves’ delivery team did a great job with the re-assembly.
- Patricia
Working With TSI Was Wonderful
Engaging a shipping company to transport several furniture pieces from Washington state to Vermont and South Carolina turned out to be much more challenging than we anticipated given all the transportation issues caused by Covid and the fact that we were only shipping a total of four pieces.
We found TSI online and decided to make one shipment of two pieces and, if all went well, we would then arrange for a second shipment.
The TSI representative (Kathy Templeton) was responsive, knowledgeable and capable. The furniture pieces were well wrapped at pick-up, delivered in the same shape as when they left our home and within the expected time frame.
Everything went very well - thank you TSI.
- Dick Breen
Great job. Good attention to detail, good follow up, pro-active in all respects from inquiry, to booking, to delivery.
- Elaine R.
Great Shipping to Maryland
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
Only 4 of the 6 items were delivered on the initial scheduled date. It took almost a week to locate and reschedule a delivery for the missed items, arriving 12 days after the original date. Overall, I'd rate TSI 8 out of 10!
- Christopher K.
Late Delivery, Good Service.
The movers were professional, on time, and bent over backwards to be helpful. One of our best shipping experiences.
- Nancy W.
Helpful Piano Movers
TSI was very professional, on time, made the process very simple and delivered my mom's piano to her in assisted living. She was thrilled to have the piano given to her by her father 70 years ago back in her possession, safe and sound. Great movers!
- Andrea P
TSI was wonderful helping me arrange the shipment of a bed I purchased on Ebay. Everything was done in a timely fashion. The furniture was wrapped and protected magnificently. The delivery men were exceptionally professional and polite. I could not have asked for a better first-time experience. Outstanding service!!!
- Randy S.
Furniture Wrapped & Protected Magnificently