Flexible! We even had to change the delivery address mid- shipment and it was no problem
- Doug F.
Flexible and Friendly, Even After Address Change
Have used you to ship from Ohio to Oakland … and now this order from Oakland to Sparks NV. Service keeps getting better. Chest that was made for me from friend was cradled in wrap and treated like glass. No problems .. and delivery was earlier than expected by 15 minutes. Thanks again.
- Jessie T.
Service Keeps Getting Better
Everything went smoothly. My parents, who were at the pick-up location, had to do nothing more than give access to the buildings where the furniture was stored. The movers did everything. They were efficient and professional. The delivery was equally smooth. This was so much better than trying to do a self-move. Great experience!
- Flo W.
TSI is Better Than a Self Move
After a bad experience with another company I reached out to TSI for a quote. They were quick to respond, answered my questions in a timely manner, and kept me up-to-date on the progress.
- Deborah Fetherland
I researched shipping companies. After talking to Tom Tract several times, I was convinced that this company was the most trusted to ship some special heirlooms from Georgia to California. All personnel involved in this move were professional and friendly. All furniture arrived in good shape.
- Glenda
Most Trusted Shipping Company
Only 4 of the 6 items were delivered on the initial scheduled date. It took almost a week to locate and reschedule a delivery for the missed items, arriving 12 days after the original date. Overall, I'd rate TSI 8 out of 10!
- Christopher K.
Late Delivery, Good Service.
Excellent communication. Pick up and delivery was very professional.
- Denine Boyle
I had two family heirlooms I needed shipped from Massachusetts to Wisconsin. A cedar chest and six foot framed embroidery. I called four shipping companies. TSI was the only one to call me back, and did so within 24-48 hours at each step of the way, and they were overloaded with work at the time. They packed the items very well and they arrived in good condition. The only ding, (4 stars instead of 5), is that they said they'd call before pickup and drop off (coordinator gave a couple day window for each) and they didn't. They just showed up. Not a big issue this year cause we WFH at both ends right now during pandemic. And to be fair, the pickup and drop off folks are third party contactors. Overall, they're a bit pricey, but your items will be taken care of.
- SC “Wisconsin Traveller” L
Your service was recommended by the seller. Since it was my first time purchasing from eBay and having no connections for picking up my purchase (or getting it to Virginia), I went with the recommendation. I was very happy with the results. Kathy Temple was my contact and she did an amazing job! She walked me through every step of the process and gave me very quick and accurate quotations. I couldn't be happier with Kathy and TSI.
- Russell V.
Successful eBay Shipment