Excellent job. Packaging was difficult, but it all arrived safely. Thanks!
- Roberta H.
Shipped my Rug Across the Country
TSI provided incredible service from start to finish. Carol took care of my call by providing exact information about the process, timing and cost. All were accurate and there were no surprises. Pickup was as promised and delivery was likewise as expected. Delivery men were helpful placing the items exactly where we wanted them. We were concerned about a piece of art that was shipped. No problem. it was boxed by the pickup service and delivered in perfect condition. Outstanding service.
- Bob Paul
TSI took customer service to its highest level throughout this entire process. I was informed, and received timely notifications as to status, the service was precisely delivered as promised.... I was thrilled and highly satisfied. I have recommended your service to three other families SO FAR. Good service at a competitive rate is alive and well at TSI - thanks to all beginning with Steve Sergeant and ending with the drivers who brought my family heirlooms down my driveway! Kudos all around.
- Rose E.
Awesome Rates and Service! Have Recommended to Many Others
I was very satisfied with the customer service. The moving consultant handled by requests and met my moving concerns in a patient, yet timely, and informative way. When I needed to contact him off hours because I live abroad, I was responded to by him quickly or redirected and got my questions answered in a timely, informative and friendly way.
- Arden L.
Piano Move in Expert Fashion
After a bad experience with another company I reached out to TSI for a quote. They were quick to respond, answered my questions in a timely manner, and kept me up-to-date on the progress.
- Deborah Fetherland
Overall a great experience. Great customer service great pick up and delivery.
- Jennifer W.
Easy Shipping to the Next State Over
Had a leather sofa and a couple of recliners we needed shipped from Naples Florida to our home in Illinois. All the major carriers had minimal weight charge requirements that where just to high to justify shipping the furniture. My wife found TSI and we gave them a call. The price was cut in half and they showed up right on time in Naples and we received the furniture a couple of weeks later. Great service and fair pricing.
- Anthony Nicosia
Engaging a shipping company to transport several furniture pieces from Washington state to Vermont and South Carolina turned out to be much more challenging than we anticipated given all the transportation issues caused by Covid and the fact that we were only shipping a total of four pieces.
We found TSI online and decided to make one shipment of two pieces and, if all went well, we would then arrange for a second shipment.
The TSI representative (Kathy Templeton) was responsive, knowledgeable and capable. The furniture pieces were well wrapped at pick-up, delivered in the same shape as when they left our home and within the expected time frame.
Everything went very well - thank you TSI.
- Dick Breen
My antique chairs, though not restored, were handled with great care and arrived in same condition as they left. I will definitely use TSI again.
- Marion M.
Antique Chairs Arrived Just Fine