Communication was excellent. Appreciated the fact that I could actually speak with a representative as well as communicate online. I was apprehensive about sending family heirlooms across the country! Would not hesitate to use your service again.
- Mary
Communication with a Real Rep
We had a good experience moving valuable dishes from NJ to TN with TSI. The window of time they gave us for delivery extended to the end of January. We were delighted that the delivery was a few days before Christmas for china and Christmas dishes! The white glove service worked well.
- Sandy Frantz
Carol Tract was so helpful and very pleasant to deal with. We were shipping a vintage rug with a lot of sentimental value from my Dad's estate.
- Andrea N.
Helpful Cross Country Vintage Rug Shipping
I live in the Los Angeles suburbs, but I had to make arrangements to move my 85 year old sister from North Carolina to an Assisted Living Home here in LA. After doing some online research I contacted TSI and dealt with Steve Sergeant. Steve guided me through the process of the move, provided me with transportation and packing suggestions, and very fair $ estimates. He then assured me that my sister would be getting "White Glove Service" - and it was just that! Her belongings (furniture, delicate collectibles, clothing, lamps, framed pictures, etc) were delivered ahead of schedule in LA and in perfect condition. Furniture items had been professionally packed by the crew in North Carolina, and were delivered by an equally professional crew in LA. The entire experience with TSI exceeded my expectations. Bravo to a great company!
- Jerry B.
White Glove Service Across the Country!
TSI provided incredible service from start to finish. Carol took care of my call by providing exact information about the process, timing and cost. All were accurate and there were no surprises. Pickup was as promised and delivery was likewise as expected. Delivery men were helpful placing the items exactly where we wanted them. We were concerned about a piece of art that was shipped. No problem. it was boxed by the pickup service and delivered in perfect condition. Outstanding service.
- Bob Paul
Everything went smoothly. My parents, who were at the pick-up location, had to do nothing more than give access to the buildings where the furniture was stored. The movers did everything. They were efficient and professional. The delivery was equally smooth. This was so much better than trying to do a self-move. Great experience!
- Flo W.
TSI is Better Than a Self Move
TSI's movers showed up on the requested date, carefully wrapped our furniture and transported the furniture to its designation in another State at the requested timeframe we had asked for. The several items of furniture, including an antique solid cherry 6 foot poster bed, were carefully wrapped, unwrapped, delivered & reconstructed at the delivery address in perfect condition. We are very happy with TSI and would use them again.
- Dick Mains
We have used TSI for years and consider them part of our extended team. Most recently, they handled a 'white glove' transport for handmade furniture going cross-country. The recipient and our local customer were so pleased that our local customer has already given us a heads' up that he's making additional pieces to go cross-country AND internationally. Thanks TSI -- well done!
- Masterpiece Shipping
Shipping is expensive, But that’s anywhere. Your prices were much better than others I shopped around for. Communication was continuous, which kept me well informed and didn't require any inquiry on my end.
- Jonathan H.
TSI Kept Me Well Informed
