I was extremely happy with my experience with TSI, moving an armoire and nightstand from northwest suburban Chicago to Rochester, Minn. I very seldom fill out reviews, but because my experience was exceptional, I decided to write a review. TSI was efficient, on time with commitments, commutative and the furniture arrived w/o damage. I will use them again, if needed, and would not hesitate to recommend to others.
- Jingram
TSI was amazingly helpful. Very reassuring, professional, and responsive. The movers were also very professional, and incomparably better than the movers hired by typical furniture delivery services. The only thing I wish was better is the window for shipment, which is 20 business days, but that was part of the deal, which I understand.
- Xin P.
Amazingly Helpful Staff
Moved my grandfather clock and did a great job. Would definitely recommend.
- Charles Graham
TSI took customer service to its highest level throughout this entire process. I was informed, and received timely notifications as to status, the service was precisely delivered as promised.... I was thrilled and highly satisfied. I have recommended your service to three other families SO FAR. Good service at a competitive rate is alive and well at TSI - thanks to all beginning with Steve Sergeant and ending with the drivers who brought my family heirlooms down my driveway! Kudos all around.
- Rose E.
Awesome Rates and Service! Have Recommended to Many Others
I shipped two large couches from Southern California to Northern California. They were picked up as scheduled, nicely wrapped for shipping, and delivered in a timely fashion. When they arrived, they were unwrapped, put in place and all of the wrapping was removed. Flawless, professional and extremely reasonable - a terrific company!
- John Rieber
Based on my first experience with TSI, I would use them a thousand times over! The process was incredibly easy from start to finish and the price unbeatable. My high end furniture arrived in pristine condition and a day early!
- Jennifer
I Would Use Them a Thousand Times Over!
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
I would like to thank Kathy Temple who was very helpful and patient. Especially considering the time difference between our two countries. She made the whole transaction easy to set up from the other side of the world!
- Maryann M.
Arranged From a Different Country!
I sent some furniture and boxes across the country in December. They were ahead od schedule on both ends at a very busy time of the year. Customer service was great and items arrived in perfect condition.
- Susan W.
Furniture And Boxes Shipped Easily