My item arrived much sooner than I expected (on a Sunday in fact). The item was well protected and undamaged upon arrival. The delivery crew was kind and respectful (charming, really). They brought my item in, placed it exactly where I wanted it and unpackaged it themselves. I was reluctant to spend so much but it was worth the money to have a precious family heirloom delivered right to my rural home. I didn't have to worry about a thing! Thanks TSI!
- Kathryn O.
Heirloom Arrived Earlier Then Expected
Clock arrived safe and was delivered, unpacked, set up in a very professional manner.
- Larry K.
Grandfather Clock Arrived Safely.
Only 4 of the 6 items were delivered on the initial scheduled date. It took almost a week to locate and reschedule a delivery for the missed items, arriving 12 days after the original date. Overall, I'd rate TSI 8 out of 10!
- Christopher K.
Late Delivery, Good Service.
Telephone sales rep was very helpful both utilizing live chat as well as phone call follow up and managing expectations throughout the process from start to finish. Furniture was delivered on time and the guys were great and extremely helpful in moving items where new furniture was to be located. Thank you for the seamless work.
- Todd S.
TSI Provides a Quality Shipping Service
My delivery was sent much earlier than expected, which was great and I loved that they packaged everything up safely and securely. I thought the price for the service and transit of the furniture piece was very competitive. I am happy that I went with TSI.
- Stephanie H.
Everything Arrived Packaged Neat and Fast
I was very impressed with the knowledge, professionalism, and genuine caring that I received from the folks at TSI. They were very friendly. They explained how the process would work in detail. Everything was done as they said it would be. I don’t mind paying a fair fee for such first class service.
- Kurtis S.
A Fair Fee for First Class Service
Delivered my clock in great condition, would recommend.
- Charles Graham
This is one survey I was really hoping to receive. When I saw the care that was taken to preserve my items during shipment I was over the moon. The people from the drivers to all the absolutely wonderful assistance throughout this entire project was above reproach. I checked around for the best possible price and checked reviews and TSI came in first. Now, having personally gone through the process myself, I know exactly who to seek and recommend in the future without any pause. My heartiest thank you.
- Thomas L.
Stellar Service with Special Care!!!
Everything went very smoothly and my items arrived unscathed. The delivery person who came to the destination drop off even worked around the fact that I couldn't meet him at the originally expected time due to my serious reaction to a bee sting...I had to go to the emergency room! Job well done all around.
- Kathy A.
Great Job, Worked Around a Timing Issue On My End
