WELL DONE. The TSI group explained the entire procedure of pick up and delivery. When I asked my long time UPS shipping guy if UPS could pick up and deliver a very important piece of furniture in Lexington, Va. and deliver to Knoxville, Tn., he said yes but I should absolutely use TSI. He was right.
- Doug Klein
Very professional staff. Communication was always prompt, polite and expressed great interest and assurance in our transaction. Updates were frequent and accurate. Everything was done exactly as promised. Our item arrived in perfect condition. Not a scratch! We had a wonderful experience working with TSI.
- Christine K.
Item Arrived in Perfect Condition
I participated in the live chat online. The moving specialist was able to give me a quote very quickly. The price I received was extremely reasonable. By the end of the day I had a bill of lading. Pickup was the next business day and my items were delivered 2 days later.
- Mike B.
Live Chat
From the beginning, I was pleased with the process. Steve was very helpful and did a great job of answering my questions and making a realistic estimate of what the cost would be. I was very impressed with the efficiency and care taken with the packing and loading of the furniture and china. Everything was delivered and unloaded very carefully. I highly recommend TSI. Thank you for making the move seamless.
- Kathy J.
Seamless Move
I'm really pleased with this company. I would recommend this to anyone.
- Trudy C.
Really Pleased
Dining room set was picked up as scheduled and with no problems. Delivery was within the time expected and the delivery personnel were very polite, careful, assembled the table correctly and asked a few times if we needed anything else and if they could do anything else to help. Even all the extra seat cushions arrived in one piece. I'm retired military and our family has moved many times. This shipment was the easiest and best I've seen to date! Thank you very much as my Mother was very proud of this table and she left it to us in her will. Thank you for taking such great care of our memories!
- Peter D.
Taking Care of Our Tangible Memories
This is the 2nd time I have used TSI to ship family heirlooms across the country. Professional, easy and friendly to work with setting up transporting a treasured family heirloom across the country. Great communication. Wrapped and packaged trunk with care and with many layers of padding. The recipient was pleased with the delivery, unpacking and placement of the trunk.
- Susan C.
TSI Impressed Again
We were very satisfied with every part of the delivery service. From first contact to pick up and delivery we found a professional company that we would recommend to anyone needing a transit company. Thank you for the exceptional service!
- Judy N.
Grandfather Clock Delivered Safely!
We have done a few shipments from TSI and have good experience. They provide quotes promptly and their pickup and delivery time lines are predictable. We have had no issues with our packages being delivered safely. Good job overall!
- Sarath Chandershaker