Had a leather sofa and a couple of recliners we needed shipped from Naples Florida to our home in Illinois. All the major carriers had minimal weight charge requirements that where just to high to justify shipping the furniture. My wife found TSI and we gave them a call. The price was cut in half and they showed up right on time in Naples and we received the furniture a couple of weeks later. Great service and fair pricing.
- Anthony Nicosia
Okay I am probably a very serious person to judge this company since I am a LTL OTR trucker with a 100% pick up and delivery record and most company’s have very few drivers who can be in 1% club of trucking, but TSI's in the 1% club and delivers my standard of service and I am very glad I picked them and will always use this service when I cannot move anything on my own truck. Thanks!!!
- Debra K.
Transit Systems is in the 1% Club
The men who handled the pick up and delivery were excellent, professional, informative and courteous. All communications were on point as well. This is the second time I have used TSI and highly recommend them to friends and family.
- Carol M.
Second Time Using TSI
Have used TSI a few times. What a wonderful concept to get any item from anywhere in the country. I have found unique furniture on ebay and TSI is the only way to get it delivered. You have to wait a couple weeks or so until they accumulate all the "small moves" and get it to you, but it is worth the wait in order to own fabulous finds. It is considered "white glove service", so they do all the packing/unpacking on both ends. Phone reps who took order always friendly, available and helpful. Delivery guys pleasant and professional.
- kerry j
The pick-up was a few weeks outside of the estimated 15 days. That was fine, When I contacted Philip Trendler, it was resolved and shipment was picked up a few days later. Excellent customer service in a segment of the industry that has earned a terrible reputation. Professional treatment from the first contact to this survey. You provided considerable value for dollars spent.
- Bruce W.
Adaptive and Prompt Shipment
My experience with TSI has been excellent. I had an interesting shaped shipment and they provided the best quote with no hidden fees. Each person I spoke with was very helpful and provided quality service.
- Zane
Interesting Shaped Shipment was Excellent
Great service, was very happy with the delivery crew, the booking staff and grateful for the safe delivery of a valued family heirloom piano.
- Andrea P.
Extremely happy that my Grandmother’s antique chest was picked up and delivered safely. It was wrapped very well and handled with care. The crew that picked up and delivered were the same two very nice men and you could tell they were experienced at handling quality furniture. Would definitely use them again. Thank you.
- Susan S.
Grandmom’s Antique Chest Delivered Safely
Dining room set was picked up as scheduled and with no problems. Delivery was within the time expected and the delivery personnel were very polite, careful, assembled the table correctly and asked a few times if we needed anything else and if they could do anything else to help. Even all the extra seat cushions arrived in one piece. I'm retired military and our family has moved many times. This shipment was the easiest and best I've seen to date! Thank you very much as my Mother was very proud of this table and she left it to us in her will. Thank you for taking such great care of our memories!
- Peter D.
Taking Care of Our Tangible Memories