Customer service at TSI was excellent. I was very comfortable with the rep and all the information he shared with me about the process. I could not have been more pleased. The men who picked my furniture up were just amazing. I wanted to adopt them. April was an absolute god send. My furniture delivery was available before I got to Maryland, but that was no problem for April. The gentlemen who dropped off my furniture were equally wonderful. I was confused about my bed set up but they were very patient and reassuring. Thank you for a great experience.
- Roseanne D.
Fast and Friendly Shipping to MD
My precious items were delivered to me faster than I had expected and everyone I dealt with along the way was so helpful. I thank you all for taking such good care of my priceless family heirlooms!
- Judy G.
Family Heirlooms
Telephone sales rep was very helpful both utilizing live chat as well as phone call follow up and managing expectations throughout the process from start to finish. Furniture was delivered on time and the guys were great and extremely helpful in moving items where new furniture was to be located. Thank you for the seamless work.
- Todd S.
TSI Provides a Quality Shipping Service
Thank you for such an amazing experience! My mattress and box springs came in a timely manner and were in the same condition as when I sent it. Very pleased with TSI.
- Taunya S.
Amazing Mattress and Box Spring Experience
My antique chairs, though not restored, were handled with great care and arrived in same condition as they left. I will definitely use TSI again.
- Marion M.
Antique Chairs Arrived Just Fine
Excellent job. Packaging was difficult, but it all arrived safely. Thanks!
- Roberta H.
Shipped my Rug Across the Country
The gentleman who picked up was efficient, professional, well-mannered, and prompt. The gentleman who dropped it off for my sister was equally the same, and she was thoroughly impressed with how helpful he was! This was a special delivery to help my sister's family out, and I am eternally grateful it was managed with the same white gloves as if I did it personally.
- Brady F.
Outstanding Service to My Sister!
So easy for the family as we were all living out of state. Made shipping seamless in order for us to keep those special pieces in the family.
- Katherine T.
Cross Country Pick Up and Drop Off Made Simple
Everything was done very professionally and I'm very happy with the result.
- Ian G.
Great Result and Service