I needed a (sentimental) rocking chair (35 lbs) moved from Baltimore MD to San Diego CA. The sales representative was responsive and informative throughout the transaction.
The movers picked up as scheduled. The movers contacted me within 2 weeks to pick the chair up. Booties and masks were worn when entering my home. I was told that the chair would arrive the first week of December. The chair arrived in San Diego as scheduled. The recipient was notified about 1 week prior with the delivery date. Again professionalism at the top of the scale.
The chair arrived properly packaged and with no damage
I could not expect more from a moving company. Thank you TSI for the top notch white glove service
- Kirsten Sandhofer
My experience with TSI was an extremely good one. My consultant was pleasant, knowledgeable, and patient with all my questions. My shipment was picked up early in the stated time frame and delivered early within the stated time frame. Everything was in good shape and the ‘white gloves’ delivery team did a great job with the re-assembly.
- Patricia
Working With TSI Was Wonderful
This is the 2nd time I have used TSI to ship family heirlooms across the country. Professional, easy and friendly to work with setting up transporting a treasured family heirloom across the country. Great communication. Wrapped and packaged trunk with care and with many layers of padding. The recipient was pleased with the delivery, unpacking and placement of the trunk.
- Susan C.
TSI Impressed Again
I had never used a shipping company to have an item picked up in another state and delivered to me at home. Everyone was helpful and kind and very patient, all of which I very much appreciated. The gentlemen who made the delivery were courteous and quick. All in all I am extremely satisfied with my experience.
- Beth
Punctual Pick-up
I was very pleased with your service. The furniture was carefully packed and picked up and delivered with extreme courtesy by movers. The customer service was efficient, explained the process and insurance well and available for follow-up calls.
- Janeen K.
Carefully Packed Furniture
Communication was excellent. Appreciated the fact that I could actually speak with a representative as well as communicate online. I was apprehensive about sending family heirlooms across the country! Would not hesitate to use your service again.
- Mary
Communication with a Real Rep
TSI did an excellent job of shipping my high end furniture from Florida to Texas! My furniture arrived in perfect condition. I highly recommend TSI! They are worth every cent!
- Walli H.
I was very impressed with the knowledge, professionalism, and genuine caring that I received from the folks at TSI. They were very friendly. They explained how the process would work in detail. Everything was done as they said it would be. I don’t mind paying a fair fee for such first class service.
- Kurtis S.
A Fair Fee for First Class Service
We have done a few shipments from TSI and have good experience. They provide quotes promptly and their pickup and delivery time lines are predictable. We have had no issues with our packages being delivered safely. Good job overall!
- Sarath Chandershaker