Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
Your service was recommended by the seller. Since it was my first time purchasing from eBay and having no connections for picking up my purchase (or getting it to Virginia), I went with the recommendation. I was very happy with the results. Kathy Temple was my contact and she did an amazing job! She walked me through every step of the process and gave me very quick and accurate quotations. I couldn't be happier with Kathy and TSI.
- Russell V.
Successful eBay Shipment
We appreciated the ease of the process. The movers gave us confidence through their pleasant personalities and through showing clear understanding and expertise in what they were doing. It was easy to tell they've done this numerous times.
- Michael F.
Experienced Piano Movers
Kathy was great. Very responsive to my emails. The driver/movers were courteous, responsive and efficient. I would definitely use your service again and highly recommend you to my friends!!
- Karen B.
Would Recommend, Great Customer Service!
Delivery went smoothly. The items had no damage and the movers were friendly, professional, and swift.
- Jeff Peiffer
The gentleman who picked up was efficient, professional, well-mannered, and prompt. The gentleman who dropped it off for my sister was equally the same, and she was thoroughly impressed with how helpful he was! This was a special delivery to help my sister's family out, and I am eternally grateful it was managed with the same white gloves as if I did it personally.
- Brady F.
Outstanding Service to My Sister!
I was very pleased with the service. It was excellent and well priced!
- Victoria C.
Well Priced and Simple to Set Up
Thank you for such an amazing experience! My mattress and box springs came in a timely manner and were in the same condition as when I sent it. Very pleased with TSI.
- Taunya S.
Amazing Mattress and Box Spring Experience
We were recommended by our local piano dealer, but also shipped a table and chairs too! TSI was great, and everything arrived safely with no issues.
- Leslie B.
Recommended By Our Local Piano Dealer!