I am very impressed with TSI. I researched companies and found excellent consumer comments about the company. From the very first phone call through planning the move was excellent. Kudos to my moving consultant who planned and coordinated the move with me. Bottom line, I will use this company again and recommend them to friends.
- Terence B.
Kudos to TSI
The pick-up was a few weeks outside of the estimated 15 days. That was fine, When I contacted Philip Trendler, it was resolved and shipment was picked up a few days later. Excellent customer service in a segment of the industry that has earned a terrible reputation. Professional treatment from the first contact to this survey. You provided considerable value for dollars spent.
- Bruce W.
Adaptive and Prompt Shipment
This is one survey I was really hoping to receive. When I saw the care that was taken to preserve my items during shipment I was over the moon. The people from the drivers to all the absolutely wonderful assistance throughout this entire project was above reproach. I checked around for the best possible price and checked reviews and TSI came in first. Now, having personally gone through the process myself, I know exactly who to seek and recommend in the future without any pause. My heartiest thank you.
- Thomas L.
Stellar Service with Special Care!!!
I had a great experience with TSI. The people on the phone were helpful and friendly and the delivery man was very nice.
- Elizabeth
Helpful People
I'm really pleased with this company. I would recommend this to anyone.
- Trudy C.
Really Pleased
We have used TSI for years and consider them part of our extended team. Most recently, they handled a 'white glove' transport for handmade furniture going cross-country. The recipient and our local customer were so pleased that our local customer has already given us a heads' up that he's making additional pieces to go cross-country AND internationally. Thanks TSI -- well done!
- Masterpiece Shipping
Kathy Temple was FABULOUS. Super responsive and always available for my many many questions. She is a gem. Shipping went seamlessly!
- Kathie M.
Responsive with Great Service
I researched shipping companies. After talking to Tom Tract several times, I was convinced that this company was the most trusted to ship some special heirlooms from Georgia to California. All personnel involved in this move were professional and friendly. All furniture arrived in good shape.
- Glenda
Most Trusted Shipping Company
The pickup was arranged and executed as planned. TSI wanted to deliver before we were at the receiving location but accommodated our request for a later date. We were impressed with the protective wrappings on the loveseat on arrival.
- Robert C.