Flexible! We even had to change the delivery address mid- shipment and it was no problem
- Doug F.
Flexible and Friendly, Even After Address Change
Our whole experience with our move was outstanding. We were shipping to three different locations. The pickup was well executed and very professional. The deliveries were also handled very well. Nothing was damaged as everything was very well packed. Our overall experience with the company, starting from when I first set up the order to the final delivery, was excellent. My original contact within the company, Kathy, was exceptionally helpful and cordial, I would recommend the company to anyone needing moving help.
- Diana Winterhalter
I live in the Los Angeles suburbs, but I had to make arrangements to move my 85 year old sister from North Carolina to an Assisted Living Home here in LA. After doing some online research I contacted TSI and dealt with Steve Sergeant. Steve guided me through the process of the move, provided me with transportation and packing suggestions, and very fair $ estimates. He then assured me that my sister would be getting "White Glove Service" - and it was just that! Her belongings (furniture, delicate collectibles, clothing, lamps, framed pictures, etc) were delivered ahead of schedule in LA and in perfect condition. Furniture items had been professionally packed by the crew in North Carolina, and were delivered by an equally professional crew in LA. The entire experience with TSI exceeded my expectations. Bravo to a great company!
- Jerry B.
White Glove Service Across the Country!
I may have had a misunderstanding regarding pick up. I had it in my mind that the driver would help loading from the curb. The initial driver was 8 1/2 months pregnant and could lift nothing. So we had to reschedule for the next day when help could be arranged. However, the delivery was early and all goods were in good shape, so I'm happy.
- Thomas B.
Early Delivery
We were recommended by our local piano dealer, but also shipped a table and chairs too! TSI was great, and everything arrived safely with no issues.
- Leslie B.
Recommended By Our Local Piano Dealer!
From the sales department to the final destination delivery people, every person was professional, helpful and kind. I got consistent email updates during transit (my item was delivered from IA to CO), and when it came to pickup and delivery windows, my updates were hourly. Let TSI take the worry out of long distance moving.
- TraceyR
Shipped items arrived safe with no damage. That is the most important thing with shipping. Price was very good considering the weight, and the door to door service is excellent. I think the care was much better than Fedex.
- Steve C.
Safe and No Damage
TSI did a great job, professional crew.
- Scott K.
Small Move from NY to CA
I needed to ship an antique dresser from Indianapolis to Atlanta. It was an old, fragile piece that had more sentimental than actual value. They packed it carefully and took a great deal of care when moving it. In the midst of the shipping period, the recipient had to leave the country unexpectedly without a definite return date. TSI stored the piece and delivered it within days of the recipient's return. The communication was wonderful. All the staff were extremely helpful and friendly. They gave me their direct phone numbers and responded right away when i contacted them. I would highly recommend them.
- Roxanne K