Excellent customer service. Talked to the same person each time I called and was given updates regularly. They suggested methods of packaging which reduced costs on my end. Pick up was not troublesome at all. The driver was very friendly and explained how shipping was carried out. I would/will use TSI again.
- Jorge F.
TSI Gave Regular Updates
Professionally handled -everything was carefully wrapped and loaded, workers took notes on condition of furniture, they took their time to be careful, were polite, thorough and efficient. Very happy with your service and company. Notifications via email and phone calls were much appreciated. Would highly recommend your company.
- Joeseph
Very Happy With Transit Systems
I was very pleased with your service. The furniture was carefully packed and picked up and delivered with extreme courtesy by movers. The customer service was efficient, explained the process and insurance well and available for follow-up calls.
- Janeen K.
Carefully Packed Furniture
Excellent service-I was so happy to see my great grandfathers jelly cupboard. It was totally protected and wrapped. Perfect condition during the shipment. If I had any concerns, I would reach out and I was kept up to date.
The gentlemen that delivered to my door-called and said they would be arriving shortly...(within 12 minutes) there they were!
Start to finish-First Class!!
So happy-highly recommend them!!
Thank you so much
- B.L.
Excellent service from start to finish. Placing the order with Carol T**** was not only efficient, but an enjoyable experience. Seem like it would be hard to believe, but unit is true. Carol explained the process and pricing. Everything she said happened almost to the day. Pick up and packing were as expected. Delivery was courteous and helpful in placing the items where my wife wanted them. Having never used a service like this, I was a bit skeptical. I was very wrong! Highly recommend Transit Systems.
- Bob P
TSI operates in the shipping niche of small loads, which is not easy to find. The customer service in planning is very good. The pick up and delivery of the item were as represented. It arrived in good condition. My only thought is that the price for shipping the item was high, though not as high as some competitors. I would use TSI again.
- Vanessa H
Kathy Temple is the best!!!! Love her. She answered all my questions, concerns and took away the stress I had regarding shipping a few of my recently deceased parents antiques and belongs. This was a wonderful experience. Thank you all especially Kathy Temple!
- Gail P.
Stress Free Antique Moving
I found TSI on-line and read the reviews, which were positive. That is why I decided to send my favorite piece of furniture from Indiana to California. We were totally satisfied and Transit Systems lived up to its reputation.
- Phyllis G.
The Reviews Were True!
Telephone sales rep was very helpful both utilizing live chat as well as phone call follow up and managing expectations throughout the process from start to finish. Furniture was delivered on time and the guys were great and extremely helpful in moving items where new furniture was to be located. Thank you for the seamless work.
- Todd S.
TSI Provides a Quality Shipping Service