Flexible! We even had to change the delivery address mid- shipment and it was no problem
- Doug F.
Flexible and Friendly, Even After Address Change
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
Have used TSI a few times. What a wonderful concept to get any item from anywhere in the country. I have found unique furniture on ebay and TSI is the only way to get it delivered. You have to wait a couple weeks or so until they accumulate all the "small moves" and get it to you, but it is worth the wait in order to own fabulous finds. It is considered "white glove service", so they do all the packing/unpacking on both ends. Phone reps who took order always friendly, available and helpful. Delivery guys pleasant and professional.
- kerry j
TSI was absolutely outstanding for my cross country, small move. They were thorough, professional, courteous, and incredibly responsive. Only one plate was broken in the move (and I packed everything, so that was my responsibility). All boxes and one bundle were delivered on time and in excellent condition. I highly recommend TSI.
- Veronica
TSI is Incredibly Responsive
We recently had our parent's dining table and chairs shipped from CA to PA; TSI made the process so very easy. They were quick to respond to questions and the table was delivered on time, in great shape, and the team set it up exactly where we requested. We would absolutely use TSI again and in fact are repeat customers as we had shipped the same furniture from MD to CA 4 years ago. When we wanted it back, we knew exactly who to call!
- Mindy Bickel
Okay I am probably a very serious person to judge this company since I am a LTL OTR trucker with a 100% pick up and delivery record and most company’s have very few drivers who can be in 1% club of trucking, but TSI's in the 1% club and delivers my standard of service and I am very glad I picked them and will always use this service when I cannot move anything on my own truck. Thanks!!!
- Debra K.
Transit Systems is in the 1% Club
They arrived to pick up my furniture on time, delivered it on time to my new home and nothing was broken. The delivery men were courteous and took each piece to the correct room. I was quite pleased with TSI and would use them for my next move
- Marvin B
TSI was great. I was nervous because of previous bad experiences with other moving companies. I was sending a unique furniture set ( sofa and loveseat) to a family member. From pick up to drop off TSI kept me informed, handled the furniture with care, and delivered it just as pristine as they picked it up! Thanks so much TSI!
- Lisa Speller
I am so pleased with the service I received from TSI. I shipped a unique sofa set to a family member in a different state. The care that was taken ( from the pick up to the delivery) ensured the set got to its destination in the pristine condition it was picked up. Thank you so much TSI!
- Lisa S.