Everything went smoothly. My parents, who were at the pick-up location, had to do nothing more than give access to the buildings where the furniture was stored. The movers did everything. They were efficient and professional. The delivery was equally smooth. This was so much better than trying to do a self-move. Great experience!
- Flo W.
TSI is Better Than a Self Move
I had a short move from
UT to CA, easily able to schedule pick up and drop off times. Staff in both cities were professional and directly brought items into my new home. No damage to property and totally stress free for myself.
- Jacqueline King
TSI operates in the shipping niche of small loads, which is not easy to find. The customer service in planning is very good. The pick up and delivery of the item were as represented. It arrived in good condition. My only thought is that the price for shipping the item was high, though not as high as some competitors. I would use TSI again.
- Vanessa H
Excellent pickup driver in Snowmass Village named Tristan! Polite, professional, friendly, helpful, terrific in every way. Give him a raise! :) And the delivery in Chandler, AZ also excellent in every way.
- Shirley M.
Flawless Delivery Of Boxed Items
We were pleasantly treated throughout the entire process. From the booking to the actual delivery, everything was communicated extremely well and we were very happy with the services.
- Joan W.
Simple Process with a Responsive Team
Shipped items arrived safe with no damage. That is the most important thing with shipping. Price was very good considering the weight, and the door to door service is excellent. I think the care was much better than Fedex.
- Steve C.
Safe and No Damage
Shipment of 1 item from CA to TX was handled efficiently and went faster than expected. White glove service on both ends. Would use again.
- Miriam Varend
I may have had a misunderstanding regarding pick up. I had it in my mind that the driver would help loading from the curb. The initial driver was 8 1/2 months pregnant and could lift nothing. So we had to reschedule for the next day when help could be arranged. However, the delivery was early and all goods were in good shape, so I'm happy.
- Thomas B.
Early Delivery
Excellent customer service. Talked to the same person each time I called and was given updates regularly. They suggested methods of packaging which reduced costs on my end. Pick up was not troublesome at all. The driver was very friendly and explained how shipping was carried out. I would/will use TSI again.
- Jorge F.
TSI Gave Regular Updates