Better price and super fast delivery! Thank you!!!
- Peter B.
Great Mattress Delivery
Excellent service from the time I emailed for quote to the drop off. A rep contacted me the same day with a quote and after explaining my situation he recommended the white glove. The delivery crew were very professional, friendly and they were easy to work with in scheduling the drop off. I would not hesitate to recommend them and will use them again when the need arises.
- Terri S.
Awesome Job! Will Recommend
I researched shipping companies. After talking to Tom Tract several times, I was convinced that this company was the most trusted to ship some special heirlooms from Georgia to California. All personnel involved in this move were professional and friendly. All furniture arrived in good shape.
- Glenda
Most Trusted Shipping Company
TSI did a great job shipping my oriental rugs across the country on short notice. They handled a difficult customer very professionally. They were able to arrange pick up of the rugs from a small-town location in NY and the items arrived in CA when they said they would with no problems. Initially, I was concerned about some of the reviews but then I realized that many logistics companies had problems during COVID. The items were packed very well and arrived in good shape. Thank you, TSI team!
- Christine Orich
Wonderful service
Easy to work with
Very professional
Good value
Extremely responsive....Matthew was terrific to work with
- Melinda Ziegler
TSI operates in the shipping niche of small loads, which is not easy to find. The customer service in planning is very good. The pick up and delivery of the item were as represented. It arrived in good condition. My only thought is that the price for shipping the item was high, though not as high as some competitors. I would use TSI again.
- Vanessa H
I had a 100 year old antique china hutch moved from my home in CA. to my son's home in TX. It was an excellent coordination of packing, moving and arrival at the destination I have never seen before. I hope other antique owners pay attention to the quality provided by this company, if they don't, that's their loss. I definetly will call them again.
- R.D.
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
Very professional staff. Communication was always prompt, polite and expressed great interest and assurance in our transaction. Updates were frequent and accurate. Everything was done exactly as promised. Our item arrived in perfect condition. Not a scratch! We had a wonderful experience working with TSI.
- Christine K.
Item Arrived in Perfect Condition
