TSI was responsive and very helpful in getting us through our first experience at shipping a grandfather clock that held an immense amount of sentimental value. the Company was also especially helpful to help us navigate getting the pickup date in between vacation dates. Thank you for getting the clock to our family who live in another state. When I need to ship things in the future I will be using TSI.
- Dvonne Henderson
Dining room set was picked up as scheduled and with no problems. Delivery was within the time expected and the delivery personnel were very polite, careful, assembled the table correctly and asked a few times if we needed anything else and if they could do anything else to help. Even all the extra seat cushions arrived in one piece. I'm retired military and our family has moved many times. This shipment was the easiest and best I've seen to date! Thank you very much as my Mother was very proud of this table and she left it to us in her will. Thank you for taking such great care of our memories!
- Peter D.
Taking Care of Our Tangible Memories
Excellent service from start to finish. Placing the order with Carol T**** was not only efficient, but an enjoyable experience. Seem like it would be hard to believe, but unit is true. Carol explained the process and pricing. Everything she said happened almost to the day. Pick up and packing were as expected. Delivery was courteous and helpful in placing the items where my wife wanted them. Having never used a service like this, I was a bit skeptical. I was very wrong! Highly recommend Transit Systems.
- Bob P
The pick-up was a few weeks outside of the estimated 15 days. That was fine, When I contacted Philip Trendler, it was resolved and shipment was picked up a few days later. Excellent customer service in a segment of the industry that has earned a terrible reputation. Professional treatment from the first contact to this survey. You provided considerable value for dollars spent.
- Bruce W.
Adaptive and Prompt Shipment
TSI did a great job, professional crew.
- Scott K.
Small Move from NY to CA
Customer service at TSI was excellent. I was very comfortable with the rep and all the information he shared with me about the process. I could not have been more pleased. The men who picked my furniture up were just amazing. I wanted to adopt them. April was an absolute god send. My furniture delivery was available before I got to Maryland, but that was no problem for April. The gentlemen who dropped off my furniture were equally wonderful. I was confused about my bed set up but they were very patient and reassuring. Thank you for a great experience.
- Roseanne D.
Fast and Friendly Shipping to MD
WELL DONE. The TSI group explained the entire procedure of pick up and delivery. When I asked my long time UPS shipping guy if UPS could pick up and deliver a very important piece of furniture in Lexington, Va. and deliver to Knoxville, Tn., he said yes but I should absolutely use TSI. He was right.
- Doug Klein
I participated in the live chat online. The moving specialist was able to give me a quote very quickly. The price I received was extremely reasonable. By the end of the day I had a bill of lading. Pickup was the next business day and my items were delivered 2 days later.
- Mike B.
Live Chat
Extremely happy that my Grandmother’s antique chest was picked up and delivered safely. It was wrapped very well and handled with care. The crew that picked up and delivered were the same two very nice men and you could tell they were experienced at handling quality furniture. Would definitely use them again. Thank you.
- Susan S.
Grandmom’s Antique Chest Delivered Safely