Excellent customer service. Talked to the same person each time I called and was given updates regularly. They suggested methods of packaging which reduced costs on my end. Pick up was not troublesome at all. The driver was very friendly and explained how shipping was carried out. I would/will use TSI again.
- Jorge F.
TSI Gave Regular Updates
I could not have been happier all around. The company, TSI, was truly professional. I wouldn’t hesitate to recommend or use the company again. It took about 3 1/2 weeks from initial phone call to delivery in my living room. I was in no rush so this suited me perfectly. A+ 10 Stars.
- Shannon
Very Trustworthy Shipping Company
Your service was excellent from start to finish, I wasn’t there for the pickup but my Aunt said you did a great job. Your delivery men were very courteous and helpful, they even put padding up in the elevator, which was supposed to have been done by the manager of our building. Thanks for everything, I would use your company again in a heartbeat.
- Letha R.
Excellent From Start to Finish
My item arrived much sooner than I expected (on a Sunday in fact). The item was well protected and undamaged upon arrival. The delivery crew was kind and respectful (charming, really). They brought my item in, placed it exactly where I wanted it and unpackaged it themselves. I was reluctant to spend so much but it was worth the money to have a precious family heirloom delivered right to my rural home. I didn't have to worry about a thing! Thanks TSI!
- Kathryn O.
Heirloom Arrived Earlier Then Expected
Everything went very smoothly and my items arrived unscathed. The delivery person who came to the destination drop off even worked around the fact that I couldn't meet him at the originally expected time due to my serious reaction to a bee sting...I had to go to the emergency room! Job well done all around.
- Kathy A.
Great Job, Worked Around a Timing Issue On My End
They did a great job getting a family grandfathers clock halfway across the country to my daughter. They kept me apprised of all logistics including crating, pick up, and delivery. I was impressed.
- Joan R
It was a pleasure working with your company. You made the move easy. Your rep was very knowledgeable, efficient, and was able to answer all of my questions. The packers were timely and did a great job packing my fragile objects. The delivery was also done on a timely basis. I would definitely use your company again for a coast to coast move.
- Mary
Coast to Coast Partial Move
Dining room set was picked up as scheduled and with no problems. Delivery was within the time expected and the delivery personnel were very polite, careful, assembled the table correctly and asked a few times if we needed anything else and if they could do anything else to help. Even all the extra seat cushions arrived in one piece. I'm retired military and our family has moved many times. This shipment was the easiest and best I've seen to date! Thank you very much as my Mother was very proud of this table and she left it to us in her will. Thank you for taking such great care of our memories!
- Peter D.
Taking Care of Our Tangible Memories
Awesome company to ship a large piece of furniture. They were professional and kept me informed of my delivery every step of the way. I would use them again. Great company!
- Kathryn S.
TSI is a Great Company