TSI was able to handle my shipment of oriental rugs from a small town in NY to CA. On short notice they made it happen. All items were well packed and arrived safely and on time. The service was very professional, accessible and friendly.
- Christine O.
My item arrived much sooner than I expected (on a Sunday in fact). The item was well protected and undamaged upon arrival. The delivery crew was kind and respectful (charming, really). They brought my item in, placed it exactly where I wanted it and unpackaged it themselves. I was reluctant to spend so much but it was worth the money to have a precious family heirloom delivered right to my rural home. I didn't have to worry about a thing! Thanks TSI!
- Kathryn O.
Heirloom Arrived Earlier Then Expected
The movers were professional, on time, and bent over backwards to be helpful. One of our best shipping experiences.
- Nancy W.
Helpful Piano Movers
I sent some furniture and boxes across the country in December. They were ahead od schedule on both ends at a very busy time of the year. Customer service was great and items arrived in perfect condition.
- Susan W.
Furniture And Boxes Shipped Easily
Delivery went smoothly. The items had no damage and the movers were friendly, professional, and swift.
- Jeff Peiffer
I found TSI on-line and read the reviews, which were positive. That is why I decided to send my favorite piece of furniture from Indiana to California. We were totally satisfied and Transit Systems lived up to its reputation.
- Phyllis G.
The Reviews Were True!
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
I scheduled pick up for my grandfather clock in California and they arrived on time. After carefully loading my clock into the van, they took it to the shop for crating and from there it was shipped to Massachusetts. They called the day before to schedule the drop off. Again they arrived on time and very carefully brought the clock into my home and unpacked it, then took all the packing material with them when they left. I am very pleased with their professionalism.
- Beverly M.
Clean and Friendly Customer Service for My Grandfather Clock
I live in the Los Angeles suburbs, but I had to make arrangements to move my 85 year old sister from North Carolina to an Assisted Living Home here in LA. After doing some online research I contacted TSI and dealt with Steve Sergeant. Steve guided me through the process of the move, provided me with transportation and packing suggestions, and very fair $ estimates. He then assured me that my sister would be getting "White Glove Service" - and it was just that! Her belongings (furniture, delicate collectibles, clothing, lamps, framed pictures, etc) were delivered ahead of schedule in LA and in perfect condition. Furniture items had been professionally packed by the crew in North Carolina, and were delivered by an equally professional crew in LA. The entire experience with TSI exceeded my expectations. Bravo to a great company!
- Jerry B.
White Glove Service Across the Country!