I live in the Los Angeles suburbs, but I had to make arrangements to move my 85 year old sister from North Carolina to an Assisted Living Home here in LA. After doing some online research I contacted TSI and dealt with Steve Sergeant. Steve guided me through the process of the move, provided me with transportation and packing suggestions, and very fair $ estimates. He then assured me that my sister would be getting "White Glove Service" - and it was just that! Her belongings (furniture, delicate collectibles, clothing, lamps, framed pictures, etc) were delivered ahead of schedule in LA and in perfect condition. Furniture items had been professionally packed by the crew in North Carolina, and were delivered by an equally professional crew in LA. The entire experience with TSI exceeded my expectations. Bravo to a great company!
- Jerry B.
White Glove Service Across the Country!
We recently had our parent's dining table and chairs shipped from CA to PA; TSI made the process so very easy. They were quick to respond to questions and the table was delivered on time, in great shape, and the team set it up exactly where we requested. We would absolutely use TSI again and in fact are repeat customers as we had shipped the same furniture from MD to CA 4 years ago. When we wanted it back, we knew exactly who to call!
- Mindy Bickel
I would like to thank Kathy Temple who was very helpful and patient. Especially considering the time difference between our two countries. She made the whole transaction easy to set up from the other side of the world!
- Maryann M.
Arranged From a Different Country!
The representative I communicated with by email and phone went above and beyond to answer my questions and make this process headache free. Would recommend TSI.
- Cheryl M.
Great Communication
Carol Tract was very helpful through the initial contact, quote, set-up, and changes to the delivery. The pick up and delivery went off without a hitch. The pick up driver was friendly and courteous. I wasn't at the delivery but I was told it was delivered and safe.
- Joe R.
Amazing Shipping and Smooth Delivery
TSI did a great job, professional crew.
- Scott K.
Small Move from NY to CA
TSI did a great job shipping my oriental rugs across the country on short notice. They handled a difficult customer very professionally. They were able to arrange pick up of the rugs from a small-town location in NY and the items arrived in CA when they said they would with no problems. Initially, I was concerned about some of the reviews but then I realized that many logistics companies had problems during COVID. The items were packed very well and arrived in good shape. Thank you, TSI team!
- Christine Orich
The entire experience went smoothly, was very efficient and was happy with the price too!
- Brittany B.
Well priced with Superior Service
Shipment of 1 item from CA to TX was handled efficiently and went faster than expected. White glove service on both ends. Would use again.
- Miriam Varend