I may have had a misunderstanding regarding pick up. I had it in my mind that the driver would help loading from the curb. The initial driver was 8 1/2 months pregnant and could lift nothing. So we had to reschedule for the next day when help could be arranged. However, the delivery was early and all goods were in good shape, so I'm happy.
- Thomas B.
Early Delivery
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
I found TSI on-line and read the reviews, which were positive. That is why I decided to send my favorite piece of furniture from Indiana to California. We were totally satisfied and Transit Systems lived up to its reputation.
- Phyllis G.
The Reviews Were True!
I was very pleased with your service. The furniture was carefully packed and picked up and delivered with extreme courtesy by movers. The customer service was efficient, explained the process and insurance well and available for follow-up calls.
- Janeen K.
Carefully Packed Furniture
Moving with TSI was a great experience. They were highly communicative (before pickup and after delivery), on-time, and offered great value. The movers were careful and took pictures of everything before packing it up. Delivery was exactly on schedule. Everyone was respectful and polite. Would absolutely recommend their services and use them again.
- Aaron Greenberg
Carol Tract was so helpful and very pleasant to deal with. We were shipping a vintage rug with a lot of sentimental value from my Dad's estate.
- Andrea N.
Helpful Cross Country Vintage Rug Shipping
Excellent service-I was so happy to see my great grandfathers jelly cupboard. It was totally protected and wrapped. Perfect condition during the shipment. If I had any concerns, I would reach out and I was kept up to date.
The gentlemen that delivered to my door-called and said they would be arriving shortly...(within 12 minutes) there they were!
Start to finish-First Class!!
So happy-highly recommend them!!
Thank you so much
- B.L.
Engaging a shipping company to transport several furniture pieces from Washington state to Vermont and South Carolina turned out to be much more challenging than we anticipated given all the transportation issues caused by Covid and the fact that we were only shipping a total of four pieces.
We found TSI online and decided to make one shipment of two pieces and, if all went well, we would then arrange for a second shipment.
The TSI representative (Kathy Templeton) was responsive, knowledgeable and capable. The furniture pieces were well wrapped at pick-up, delivered in the same shape as when they left our home and within the expected time frame.
Everything went very well - thank you TSI.
- Dick Breen
Super friendly staff, prompt pick-up in Pennsylvania of my mother's grandfather clock, and delivery was within a month in Montana. The key was lost, but lucky me my clock guy in Montana had an extra and with a little modification made it work. I would use TSI again.
- Betty B.