I am very impressed with the level of customer service. Everyone was pleasant, professional and courteous. The price was great too! Thank you
- Julie M.
Great Price & Great Service
My sales rep was wonderful, patient, and incredibly responsive during the whole scheduling process. The gentlemen who dropped off the stuff were extremely helpful, kind, friendly, professional, and courteous and went out of their way to help me deal with the shipment. This was an excellent process and I would highly recommend TSI.
- Therese
Excellent Process All the Way
My Grandfather Clock arrived in perfect shape. The guys who moved it, placed it, hung the pendulum and weights (which I didn't expect). All I had to do was set the time. It's been keeping perfect time since.
- Randall N.
Attention to Detail for My Grandfather Clock
Flexible! We even had to change the delivery address mid- shipment and it was no problem
- Doug F.
Flexible and Friendly, Even After Address Change
TSI provided incredible service from start to finish. Carol took care of my call by providing exact information about the process, timing and cost. All were accurate and there were no surprises. Pickup was as promised and delivery was likewise as expected. Delivery men were helpful placing the items exactly where we wanted them. We were concerned about a piece of art that was shipped. No problem. it was boxed by the pickup service and delivered in perfect condition. Outstanding service.
- Bob Paul
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
Wonderful service
Easy to work with
Very professional
Good value
Extremely responsive....Matthew was terrific to work with
- Melinda Ziegler
Kathy Temple was FABULOUS. Super responsive and always available for my many many questions. She is a gem. Shipping went seamlessly!
- Kathie M.
Responsive with Great Service
Moved my grandfather clock and did a great job. Would definitely recommend.
- Charles Graham
