Shipped items arrived safe with no damage. That is the most important thing with shipping. Price was very good considering the weight, and the door to door service is excellent. I think the care was much better than Fedex.
- Steve C.
Safe and No Damage
Our very expensive leather furniture arrived wrapped in blankets and again in plastic. It arrived in perfect condition. The driver/helper were very professional. They had a difficult driveway at the pick-up location; took it in stride without complaint or extra charges. Communications were very good; when I sent an email asking for an update, I got an informative response. The only downside is the length of time to get the furniture actually picked-up and delivered. I was given an estimate of 2-3 weeks and it took almost 8-weeks for the pick-up and another 3-4 weeks to arrive. If you need definite dates, it might be problematic. The uncertainty was explained upfront and for us it wasn't an issue. But with winter/difficult driveway, it could have been a no-go. Also, I thought the cost for extra insurance was a little on the high side.
- Liz A
I am very impressed with TSI. I researched companies and found excellent consumer comments about the company. From the very first phone call through planning the move was excellent. Kudos to my moving consultant who planned and coordinated the move with me. Bottom line, I will use this company again and recommend them to friends.
- Terence B.
Kudos to TSI
Everything was done very professionally and I'm very happy with the result.
- Ian G.
Great Result and Service
When I selected TSI, I very nervous since time and money were the two resources that I could not afford to waste. They did not disappoint me . Overall my experience with TSI was great.
- Susan B.
No Disappointment
Kathy Temple was helpful and very informative. She answered all my questions quickly. I'm very satisfied with the whole experience from start to finish!
- Janet W.
Responsive and Helpful Service
The entire experience went smoothly, was very efficient and was happy with the price too!
- Brittany B.
Well priced with Superior Service
The staff were exceptionally friendly and helpful, especially given some of the complications with my shipment. Would recommend.
- Katherine P.
Cross Country with Ease
Thank you for the individualized service for moving a few special furniture items across the country. They arrived safe and sound and were delivered by competent and pleasant delivery servicemen. They arrived in about half of the time as I expected. I have used your company in the past for a similar move and would use you again if I need it. Thank you.
- Lin
Repeat TSI Shipper
