They did a great job getting a family grandfathers clock halfway across the country to my daughter. They kept me apprised of all logistics including crating, pick up, and delivery. I was impressed.
- Joan R
TSI's movers showed up on the requested date, carefully wrapped our furniture and transported the furniture to its designation in another State at the requested timeframe we had asked for. The several items of furniture, including an antique solid cherry 6 foot poster bed, were carefully wrapped, unwrapped, delivered & reconstructed at the delivery address in perfect condition. We are very happy with TSI and would use them again.
- Dick Mains
When I selected TSI, I very nervous since time and money were the two resources that I could not afford to waste. They did not disappoint me . Overall my experience with TSI was great.
- Susan B.
No Disappointment
Kathy Temple was courteous and prompt in arranging the service. She was also great at responding to questions. Status updates were sent regularly while my piano was in transit. Appreciated the efficient and professional service.
- Ora R.
Responsive Service
I had two family heirlooms I needed shipped from Massachusetts to Wisconsin. A cedar chest and six foot framed embroidery. I called four shipping companies. TSI was the only one to call me back, and did so within 24-48 hours at each step of the way, and they were overloaded with work at the time. They packed the items very well and they arrived in good condition. The only ding, (4 stars instead of 5), is that they said they'd call before pickup and drop off (coordinator gave a couple day window for each) and they didn't. They just showed up. Not a big issue this year cause we WFH at both ends right now during pandemic. And to be fair, the pickup and drop off folks are third party contactors. Overall, they're a bit pricey, but your items will be taken care of.
- SC “Wisconsin Traveller” L
I had never heard of TSI and was a little hesitant to book this shipment. But they were professionals from the first phone call to the final drop-off. Thanks, TSI!
- Heber H.
Professionals From Start to Finish
Always courteous on phone and in person.
Prompt response to questions.
Faster delivery than projected.
No damage and inside delivery.
- Michael Stone
Overall a great experience. Great customer service great pick up and delivery.
- Jennifer W.
Easy Shipping to the Next State Over
I've never shipped furniture before, and I was very apprehensive after all the furniture-moving disaster stories I've heard recently. But TSI was easy to work with, very communicative, and did an excellent job. What a relief to have my cousin say, from rural New York State, that our great-grandmother's bed arrived in perfect condition!
- Cindy Robinson Moffett