I was very satisfied with the customer service. The moving consultant handled by requests and met my moving concerns in a patient, yet timely, and informative way. When I needed to contact him off hours because I live abroad, I was responded to by him quickly or redirected and got my questions answered in a timely, informative and friendly way.
- Arden L.
Piano Move in Expert Fashion
I was very pleased with the service. It was excellent and well priced!
- Victoria C.
Well Priced and Simple to Set Up
Everyone was courteous, professional, well trained and helpful!
My order was very complicated!
Leaving my parents storage unit in Penn Valley CA
to be delivered to long Island NY, Burnt Hills, NY, Pennsylvania, and Riverside, CA!
Everything was distributed in a timely manner, communications were excellent, no damage to family treasures, and EVERYONE involved was mannerly, helpful , friendly and polite!
I HIGHLY RECOMMEND THIS COMPANY AND TELL EVERYONE ABOUT THEM!
- Jmullikin
The staff were exceptionally friendly and helpful, especially given some of the complications with my shipment. Would recommend.
- Katherine P.
Cross Country with Ease
I researched shipping companies. After talking to Tom Tract several times, I was convinced that this company was the most trusted to ship some special heirlooms from Georgia to California. All personnel involved in this move were professional and friendly. All furniture arrived in good shape.
- Glenda
Most Trusted Shipping Company
I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
I was very impressed with the knowledge, professionalism, and genuine caring that I received from the folks at TSI. They were very friendly. They explained how the process would work in detail. Everything was done as they said it would be. I don’t mind paying a fair fee for such first class service.
- Kurtis S.
A Fair Fee for First Class Service
TSI did an excellent job of shipping my high end furniture from Florida to Texas! My furniture arrived in perfect condition. I highly recommend TSI! They are worth every cent!
- Walli H.
I had never used a shipping company to have an item picked up in another state and delivered to me at home. Everyone was helpful and kind and very patient, all of which I very much appreciated. The gentlemen who made the delivery were courteous and quick. All in all I am extremely satisfied with my experience.
- Beth
Punctual Pick-up