Carol Tract was very helpful through the initial contact, quote, set-up, and changes to the delivery. The pick up and delivery went off without a hitch. The pick up driver was friendly and courteous. I wasn't at the delivery but I was told it was delivered and safe.
- Joe R.
Amazing Shipping and Smooth Delivery
I used this company many years ago for an eBay purchased dining table and am pleased that they are still a reliable and excellent company. This time I purchased a library card catalog in Chicago that needed to get to me in Santa Monica. The booking process is easy and informative. The follow-ups and updates are good and best of all the delivery guys were polite, professional and considerate. Use them with confidence.
- Laurelei B
I was very satisfied with the customer service. The moving consultant handled by requests and met my moving concerns in a patient, yet timely, and informative way. When I needed to contact him off hours because I live abroad, I was responded to by him quickly or redirected and got my questions answered in a timely, informative and friendly way.
- Arden L.
Piano Move in Expert Fashion
They ship my grandfather clock from MA to NC it took long to me. But over all everything was very good. They kept me informed, sale represent was patient and very nIce.
I would recommend them.
- Paula Mckoy Lawrence
TSI did a great job shipping my oriental rugs across the country on short notice. They handled a difficult customer very professionally. They were able to arrange pick up of the rugs from a small-town location in NY and the items arrived in CA when they said they would with no problems. Initially, I was concerned about some of the reviews but then I realized that many logistics companies had problems during COVID. The items were packed very well and arrived in good shape. Thank you, TSI team!
- Christine Orich
I was pleasantly surprised with the early pickup day. This made a stressful time much easier to deal with. I expected delivery in three weeks and my stuff almost beat me home.
- JK J.
Grandfather Clock Shipped with Ease
Extremely happy that my Grandmother’s antique chest was picked up and delivered safely. It was wrapped very well and handled with care. The crew that picked up and delivered were the same two very nice men and you could tell they were experienced at handling quality furniture. Would definitely use them again. Thank you.
- Susan S.
Grandmom’s Antique Chest Delivered Safely
We appreciated the ease of the process. The movers gave us confidence through their pleasant personalities and through showing clear understanding and expertise in what they were doing. It was easy to tell they've done this numerous times.
- Michael F.
Experienced Piano Movers
Kathy was great. Very responsive to my emails. The driver/movers were courteous, responsive and efficient. I would definitely use your service again and highly recommend you to my friends!!
- Karen B.
Would Recommend, Great Customer Service!