I was impressed with Corey and his partner as they delivered and moved in the furniture and put the table back together. My sister was impressed with the movers that picked up the furniture. 2 items, brown protective bags that the dining table leaves were stored in, were not delivered. Corey remembers seeing them in the warehouse, but nobody knew whose they were and what they were. However, it is no longer a problem, because they were delivered on a later truck. I don't really understand why the leaves were ever taken out of the storage bags, because they are for protection, but it doesn't matter now. I'm satisfied, and didn't mark anything being lost for the earlier question on this survey.
- Judith A.
Great Service And Delivery
We have done a few shipments from TSI and have good experience. They provide quotes promptly and their pickup and delivery time lines are predictable. We have had no issues with our packages being delivered safely. Good job overall!
- Sarath Chandershaker
This is the 2nd time I have used TSI to ship family heirlooms across the country. Professional, easy and friendly to work with setting up transporting a treasured family heirloom across the country. Great communication. Wrapped and packaged trunk with care and with many layers of padding. The recipient was pleased with the delivery, unpacking and placement of the trunk.
- Susan C.
TSI Impressed Again
Kathy Temple was helpful and very informative. She answered all my questions quickly. I'm very satisfied with the whole experience from start to finish!
- Janet W.
Responsive and Helpful Service
TSI had lowest cost for my cross country shipment of 2 antique pieces of furniture. I was a little skeptical, but very happy with end results. They wrapped the large secretary, taking extra care with the glass doors. Pick up was quick and efficient. They estimated 15-20 days for delivery, but shipment arrived in 12 days, both pieces in tact. Very satisfied customer!
- Lynnette M.
Shipment Arrived Before Quoted Time!
Thank you for the individualized service for moving a few special furniture items across the country. They arrived safe and sound and were delivered by competent and pleasant delivery servicemen. They arrived in about half of the time as I expected. I have used your company in the past for a similar move and would use you again if I need it. Thank you.
- Lin
Repeat TSI Shipper
Always courteous on phone and in person.
Prompt response to questions.
Faster delivery than projected.
No damage and inside delivery.
- Michael Stone
My moving consultant was extremely professional and helpful. Both the pickup and delivery drivers were very efficient and friendly. All round excellent service, and the cheapest quote I found. I’d definitely use you again. Thanks!
- Jessica C.
Excellent Service
Very professional staff. Communication was always prompt, polite and expressed great interest and assurance in our transaction. Updates were frequent and accurate. Everything was done exactly as promised. Our item arrived in perfect condition. Not a scratch! We had a wonderful experience working with TSI.
- Christine K.
Item Arrived in Perfect Condition
