Everyone was courteous, professional, well trained and helpful!
My order was very complicated!
Leaving my parents storage unit in Penn Valley CA
to be delivered to long Island NY, Burnt Hills, NY, Pennsylvania, and Riverside, CA!
Everything was distributed in a timely manner, communications were excellent, no damage to family treasures, and EVERYONE involved was mannerly, helpful , friendly and polite!
I HIGHLY RECOMMEND THIS COMPANY AND TELL EVERYONE ABOUT THEM!
- Jmullikin
TSI operates in the shipping niche of small loads, which is not easy to find. The customer service in planning is very good. The pick up and delivery of the item were as represented. It arrived in good condition. My only thought is that the price for shipping the item was high, though not as high as some competitors. I would use TSI again.
- Vanessa H
Your service was recommended by the seller. Since it was my first time purchasing from eBay and having no connections for picking up my purchase (or getting it to Virginia), I went with the recommendation. I was very happy with the results. Kathy Temple was my contact and she did an amazing job! She walked me through every step of the process and gave me very quick and accurate quotations. I couldn't be happier with Kathy and TSI.
- Russell V.
Successful eBay Shipment
I was very impressed with the knowledge, professionalism, and genuine caring that I received from the folks at TSI. They were very friendly. They explained how the process would work in detail. Everything was done as they said it would be. I don’t mind paying a fair fee for such first class service.
- Kurtis S.
A Fair Fee for First Class Service
Tom my sales rep was exceptionally good I must have called them 6 times for different quotes or combinations of quotes. He was terrific and very attentive, kept all the details in order. The pickup time great and the overall delivery was a good bit of time period but for my application that didn't matter. The price is right, follow through by the team who picked up the equipment were all very good. I frankly didn't know there was a company out there that could do it turn key. 4 boxes and furniture delivery all with TSI. I'll remember this in the future if I move back to Illinois from Florida. Overall you guys were terrific thanks Tom for being my point of contact.
- Gary F.
Very Satisfied Move From IL to FL
I work and live in two different states, so I needed to move personal effects, while keeping my home base intact. TSI allowed me to move what I wanted, and charged me by the pound instead of imposing a high mandatory minimum that is imposed by most moving companies. I was able to move all the things I wanted, at a fair price. Priceless!
- Kim H.
Priceless!
Items were picked up slightly ahead of the quoted schedule, but otherwise was easy to arrange and the furniture was handled with care. Everything arrived in original condition and they called a few times before delivery to give the day of arrival and then a more narrow time window to expect them to drop off.
- Tristan L
TSI was great. I was nervous because of previous bad experiences with other moving companies. I was sending a unique furniture set ( sofa and loveseat) to a family member. From pick up to drop off TSI kept me informed, handled the furniture with care, and delivered it just as pristine as they picked it up! Thanks so much TSI!
- Lisa Speller
From the beginning, I was pleased with the process. Steve was very helpful and did a great job of answering my questions and making a realistic estimate of what the cost would be. I was very impressed with the efficiency and care taken with the packing and loading of the furniture and china. Everything was delivered and unloaded very carefully. I highly recommend TSI. Thank you for making the move seamless.
- Kathy J.
Seamless Move