I was very satisfied with the customer service. The moving consultant handled by requests and met my moving concerns in a patient, yet timely, and informative way. When I needed to contact him off hours because I live abroad, I was responded to by him quickly or redirected and got my questions answered in a timely, informative and friendly way.
- Arden L.
Piano Move in Expert Fashion
I live in the Los Angeles suburbs, but I had to make arrangements to move my 85 year old sister from North Carolina to an Assisted Living Home here in LA. After doing some online research I contacted TSI and dealt with Steve Sergeant. Steve guided me through the process of the move, provided me with transportation and packing suggestions, and very fair $ estimates. He then assured me that my sister would be getting "White Glove Service" - and it was just that! Her belongings (furniture, delicate collectibles, clothing, lamps, framed pictures, etc) were delivered ahead of schedule in LA and in perfect condition. Furniture items had been professionally packed by the crew in North Carolina, and were delivered by an equally professional crew in LA. The entire experience with TSI exceeded my expectations. Bravo to a great company!
- Jerry B.
White Glove Service Across the Country!
Your service was recommended by the seller. Since it was my first time purchasing from eBay and having no connections for picking up my purchase (or getting it to Virginia), I went with the recommendation. I was very happy with the results. Kathy Temple was my contact and she did an amazing job! She walked me through every step of the process and gave me very quick and accurate quotations. I couldn't be happier with Kathy and TSI.
- Russell V.
Successful eBay Shipment
I was shipping some antique family furniture from my Mother's house in Baton Rouge after she passed away over to my house in Colorado Springs. I could not be more happy and pleased that everything arrived in the same condition as they were when picked up. Both the pickup and delivery people were very nice and accommodating; placing the furniture right where I needed it.
- Delisa N.
Excellent Service For Antiques
Shipping crew was amazing from pickup to drop off! Shipped wall clock with glass doors & sides…arrived in perfect condition
- Tracey P
TSI provided incredible service from start to finish. Carol took care of my call by providing exact information about the process, timing and cost. All were accurate and there were no surprises. Pickup was as promised and delivery was likewise as expected. Delivery men were helpful placing the items exactly where we wanted them. We were concerned about a piece of art that was shipped. No problem. it was boxed by the pickup service and delivered in perfect condition. Outstanding service.
- Bob Paul
Clock arrived safe and was delivered, unpacked, set up in a very professional manner.
- Larry K.
Grandfather Clock Arrived Safely.
I was extremely happy with my experience with TSI, moving an armoire and nightstand from northwest suburban Chicago to Rochester, Minn. I very seldom fill out reviews, but because my experience was exceptional, I decided to write a review. TSI was efficient, on time with commitments, commutative and the furniture arrived w/o damage. I will use them again, if needed, and would not hesitate to recommend to others.
- Jingram
Super friendly staff, prompt pick-up in Pennsylvania of my mother's grandfather clock, and delivery was within a month in Montana. The key was lost, but lucky me my clock guy in Montana had an extra and with a little modification made it work. I would use TSI again.
- Betty B.